Revenues Officer

4 months ago

London, United Kingdom Brackenberry Full time

We are working closely alongside a Local Authority in Southwark to assist with the appointment of a Revenues Officer, on a 2-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £21.31 - £27.37 per Hour

Responsibilities:

  • Be responsible for meeting individual and team targets in the delivery of the Revenues Service including Council Tax billing and recovery, NNDR including BIDs and HBOP recovery as agreed as part of the annual appraisal process, managing a specific case load with autonomy as part of the teams operation.
  • Be responsible for the induction and training of new staff and of delivering training to existing staff as part of their development process. Mentor, give guidance in complex areas and quality assure the work of Revenues trainee staff in processing revenues changes.
  • Liaise with and instruct the Valuation Office Agency (VOA) to ensure liability is correctly assessed and/or where alterations/amendments to properties may be required, updating the property database as directed by the Valuation Office Agency (VOA) ensuring the database accurately reflects and reconciles to the Banding List. To provide information and produce written responses to valuation appeals when required.
  • Maintain effective working relationships and respond to enquiries from registered social landlords, internal council housing, Housing Benefits sections, other local authorities, businesses and BIDs companies, voluntary sector organisations and other central/local government departments. Liaise, work closely with and attend meetings with service
    providers and stakeholders, as required.

Qualifications:

  • Extensive knowledge of Revenues including relevant legislation
    and regulations. 
  • 5 GCSEs (including English and Maths) or equivalent or work experience of at least an equivalent level.
Experience:
  • Significant experience of Revenues administration, working
    practice and procedures preferably in a delivery role. 
  • Experience of dealing directly with, and advising, members of the
    public in a professional manner under all circumstances.
  • Experience of attending and interviewing customers at Court

Please note:

  • You should be available to work immediately or at a short notice.
  • You should have right to work in U.K

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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