Revenue Recovery Officer

2 days ago


London, Greater London, United Kingdom CRA GROUP RECRUITMENT AND PAYROLL LTD Full time
Job Overview: The CRA Group Recruitment and Payroll Ltd is a leading provider of recruitment and payroll services. We are currently seeking a Revenue Recovery Officer to join our team. In this role, you will be responsible for collecting revenue in accordance with legislation and service objectives, as well as maintaining accurate records of debtor cases. If you have experience of debt recovery systems and strong customer service skills, we would love to hear from you.

Responsibilities:
• Collecting revenue through various means, including telephone calls and debtor case management
• Processing card transactions and other back office work
• Providing exceptional customer service to internal and external customers
• Working closely with enforcement agents to achieve revenue collection targets

Requirements:
• Essential experience of debt recovery systems, including enterprise info@work and the OneStep system
• Experience working in the debt recovery industry, preferably with knowledge of the taking control of goods regulations 2014
• Strong call handling skills and ability to manage conflict well
• General education qualification

Salary: £27,500 - £32,000 per annum, depending on experience.

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