Revenue Collection Specialist
2 weeks ago
Council Tax Billing and Recovery Officers
Haringey is seeking a highly skilled professional to join their team as a Council Tax Billing and Recovery Officer. The successful candidate will be responsible for determining the correct liable party for Council Tax, Business Rates and BID Levy, ensuring eligibility for reliefs, discounts or exemptions, and providing high-quality advice and support to customers.
This role offers an excellent opportunity to work in a hybrid environment, with one day per week spent in the office. The ideal candidate will have strong communication skills, attention to detail, and the ability to work independently as well as part of a team.
Main Responsibilities:
- Determine the correct liable party for Council Tax, Business Rates and BID Levy in order to issue required notices in a timely manner.
- Ensure eligibility for reliefs, discounts or exemptions are identified and awarded in a timely manner.
- Provide high-quality professional advice, guidance and support to customers and external partners.
- Assist in reviewing discounts, reliefs or exemptions to maximise revenue due to the council.
Salary: £34,308
About the Role:
As a Council Tax Billing and Recovery Officer, you will be responsible for ensuring that all aspects of Council Tax, Business Rates and BID Levy are processed accurately and promptly. This includes determining the correct liable party, ensuring eligibility for reliefs, discounts or exemptions, and providing high-quality advice and support to customers.
We offer a competitive salary of £34,308, which is based on the National Salary Scale for this position. In addition to your basic salary, you will also receive annual leave entitlement, pension scheme membership, and access to our comprehensive training program.
Working Environment:
As a Council Tax Billing and Recovery Officer, you will be working in a fast-paced environment, where no two days are the same. You will be responsible for managing multiple tasks simultaneously, prioritizing your workload, and meeting deadlines. Our team is committed to delivering excellent customer service, and we expect all staff to maintain high standards of professionalism and courtesy at all times.
Required Skills and Qualifications:
To be successful in this role, you will need to have:
- A good understanding of taxation laws and regulations.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong analytical and problem-solving skills.
- High level of accuracy and attention to detail.
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