Recruitment Administrator

3 weeks ago


London, United Kingdom St Mungo's Full time

Are you a proactive, solution-focused individual with great customer service skills interested in working for a leading UK charity and gaining experience in an internal Recruitment function?

This role is offered as a 12 month fixed term contract until 31 October 2025. 

Temporary workers are vital to the continuous and effective running of services across St Mungo’s. Alongside temporary agency workers, St Mungo’s has its own bank of around 370 casual locum workers – and this number is continually growing Working as part of a small sub-team within the wider Resourcing Team you will join us as a Resourcing Administrator and play a pivotal role in supporting the recruitment, onboarding and retention of casual workers (referred to internally as locums) and temporary agency staff across the organisation.

In this varied and interesting role, working as a Resourcing Administrator you will:

  • Provide comprehensive administrative support for the recruitment and on-boarding of casual workers to St Mungo’s Locum Bank, including processing a high volume of applications from various sources including staff leavers, agency workers, students, volunteers and external applicants.
  • Be the first point of contact for queries from locums, managers and agencies, dealing promptly and effectively by phone, email and in person. This will include responding to payroll related queries.
  • Conduct agency audits and contribute to the ongoing compliance monitoring of agencies on St Mungo’s Agency Preferred Supplier List (PSL)

The role is available on a part-time basis, 26.5 hrs per week. This equates to 3.5 working days between Monday and Friday, however, there can be some flexibility on when these hours are worked, across the week. The individual working days can be agreed with the chosen candidate on appointment.

About you

To be successful in this role, you’ll have strong administration skills and exceptional attention to detail combined with the ability to problem-solve effectively and have the tenacity to see tasks through to completion. If you can demonstrate the below and a willingness to learn, we encourage you to apply

  • Experience of providing excellent customer service and strong communication skills to engage effectively with internal managers, candidates and our wider partner agencies.
  • You don’t necessarily need to have extensive recruitment experience; what’s important is having a pro-active, ‘can do’ attitude, along with a willingness to learn.
  • You will gain full exposure to Recruitment / HR processes and how they relate to temporary staff so this role would be ideal for anyone looking to develop their career in this field.

Whilst our main office is currently in Tower Hill, London, where you will work for at least 2 days per week, we are flexible and encourage a blended working pattern including working from home and across other London or St Mungo’s regional hub locations. More details will be provided at interview stage.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

When you're ready to apply click the ‘Apply Now’ Button to start your online application form.  

Closing date: 10am on Monday 2 September 2024

Interview and assessments on Tuesday 10 September 2024

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.



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