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Head of Change

2 months ago

London, United Kingdom TRG Head Office Full time

The Role
As the Head of Change supporting Wagamama and TRG divisions, you'll be the mastermind behind our major tech initiatives. You'll lead the charge in planning our project portfolio, managing budgets, and engaging with stakeholders across all levels.

Your mission is to guide our executive management in setting the direction of change, prioritising initiatives, and driving both day-to-day and transformational improvements.

Key Responsibilities:

  • Develop and implement top-notch change management strategies that support our organisational goals. Balance tech-led and business-led changes, and utilise both Waterfall and Agile methodologies.
  • Shape the demand for change, lead the prioritisation process, and ensure smart sequencing of projects. Maximise benefits and value from our limited resources.
  • Lead cross-functional teams in annual portfolio planning, delivering costed and risk-based plans with solid business cases.
  • Align change initiatives with our business strategy and lead monthly strategic initiative sessions with senior leadership.
  • Keep all stakeholders in the loop, ensuring close sponsorship and understanding of changes, especially around benefits realisation.
  • Own the process for monitoring change delivery performance, evaluating outcomes, and regular status reporting.
  • Provide coaching and development for the Change team, ensuring succession planning is in place.
  • Foster a culture of continuous improvement and innovation across the business.
  • Take control and intervene when necessary to identify and mitigate project risks and issues.
  • Quantify, track, and report project benefit realisation, holding sponsors accountable for outcomes.
  • Act as a responsive and focused internal advisor, helping colleagues understand how to initiate change.
  • Support the development and maturity of the Business Analysis function.

Required Experience:

  • Proven track record in delivering change in fast-moving environments with conflicting priorities.
  • Deep knowledge of strategic planning, change management, and business requirements gathering methodologies.
  • Extensive experience in project delivery, especially in large, distributed, people-centric organisations with significant technology components.
  • Strategic and commercial thinker with experience in identifying and addressing key strategic issues and developing appropriate strategies.

Person Specification:

  • High impact, highly visible presence.
  • Energetic, inspiring, and driven with a focus on action and outcomes.
  • Experienced and practiced leadership skills.
  • Financially competent with the ability to build budgets and develop business cases.
  • Team player who can work with and through others.
  • Ability to influence others and establish consensus.

What we can offer you:

  • Competitive salary package with 30% bonus
  • Private healthcare cover (+ partner cover)
  • Life assurance
  • Fun & inclusive office working environment with flexible hybrid working (3 days in a week)
  • Health and wellness benefits inc. discounted gym memberships, counselling support and more
  • Opportunities for professional development and career advancement
  • Employee discounts on our delicious menu offerings for all brands inc. Wagamama, airport locations and Brunning & Price (up to 50%)
  • Birthday meal on us
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