Team Administrator

3 months ago


Newcastle upon Tyne, United Kingdom Midlands Partnership NHS Foundation Trust Full time

Job summary

We are excited to offer this opportunity to join our NHS Staffordshire and Stoke-on- Trent Talking Therapies Service as an organised and passionate administrator based in Stafford.

You should be highlyskilled in administration and demonstrate keen self-management skills to enable them to provide a high-quality effective and efficient will provide a varied range of administrative duties and act as a focal point for communication.

The service provides life changing support to those struggling with depression, stress, anxiety, low mood, worry, phobias and other mental and emotional issues and to those adjusting to living with a long term medical condition.

You will be supervised and line managed by the Business Support Manager but will be expected to work with high levels of autonomy in a high volume, time limited therapeutic setting. Previous experience working in an IAPT (Talking Therapies) or equivalent service would be an advantage. People with lived experience of mental health issues are encouraged to apply for this post.

Based mainly in Newcastle-under-Lyme, you may be expected to travel to the different sites when required to cover.

The service works core 9-5 hours but offers therapy opportunities for clients between the hours of 8am-8pm and in the future, on Saturday mornings. You should be prepared to work flexibly to meet service needs within these hours but we will consider requests for flexible working.

Main duties of the job

We are seeking individuals who are enthusiastic, compassionate, flexible and creative in their approach who can work alongside team members to provide high quality and effective administrative support.

Excellent interpersonal and communication skills (both written and verbal) are essential, as is an ability toorganiseandprioritisetheir own workload to react quickly to changing situations.

Strong IT skills are vital so you should evidence your experience of using data basis and Microsoft Outlook, Excel and Word on you application.

As part of this role you will be expected to:

Be the first point of telephone contact for service users, carers, GPs, identifying urgent calls and prioritising responses. Dealing with enquiries which may at times be of a distressing nature/verbally aggressive and require sensitive handling.

Provide confidential secretarial and organisational support to all staff

Maintain outlook calendars.

Use a range of office equipment including the use of computerised data systems and word processing facilities.

Carry out general office duties including photocopying and dealing with / ordering stationery levels and team supplies.

Process referrals to the team and update patient files as and when required.

Take minutes of meetings, transcribe minutes and distribute to team members

About us

By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;

Supporting your career development and progression Excellent NHS Pension scheme Generous maternity, paternity and adoption leave Options for flexible working Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave Extensive Health and Wellbeing support and resources If you work in our community teams, we pay for your time travelling between patients Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates Salary sacrifice bikes up to £2k Free car parking at all trust sites Free flu vaccinations every year Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)

And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.

Please note, we may be required to close this vacancy early if we receive a high volume of applications

Job description

Job responsibilities

A detailed job description and personal specification listing necessary qualifications are attached. Applicants should evidence how they meet the criteria on the personal specification in their supporting statement.

Please apply early - We reserve the right to close the vacancy once we have received sufficient applications.

Person Specification

Experience

Essential

previous admin experience

Knowledge

Essential

Microsoft office packages
  • Team Administrator

    8 months ago


    Newcastle upon Tyne, United Kingdom The Newcastle upon Tyne Hospitals NHS Foundation Trust Full time

    To work as part of the Paediatric Speech and Language Therapy (SLT) department administrative team, including word processing, updating system one, distribution and filing of documents, answering telephone queries, arranging appointments. To liaise with other professional organisations to ensure effective communication within the multi-disciplinary team...

  • Team Administrator

    6 months ago


    Newcastle upon Tyne, United Kingdom Turner & Townsend Full time

    Company Description At Turner & Townsend we’re passionate about making the difference - we are committed to delivering Sustainable Net Zero outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society. The world is changing, and we have a responsibility to support that change, helping drive it...


  • Newcastle upon Tyne, United Kingdom The Newcastle upon Tyne Hospitals NHS Foundation Trust Full time

    To provide a secretarial service to our patients, families and wider clinical teams To be responsible for the day-to-day organisation and management of an efficient Administration Team within our Cardiothoracic Service. The daily supervision and deployment of Medical Secretaries and Administration Support. Communicates with patients regarding appointments...


  • Newcastle upon Tyne, United Kingdom The Newcastle upon Tyne Hospitals NHS Foundation Trust Full time

    Contribute to a consistently high standard of patient care as a member of a multi-disciplinary team. Day to day co-ordination of outpatient clinics and theatre allocation. To manage on a day-to-day basis the outpatient reception and clerical staff. To support the provision of an efficient administration and clerical service within outpatients. To solely...


  • Newcastle upon Tyne, United Kingdom Recruit Wealth Ltd Full time

    Our client is a leading national advice and wealth management business, delivering holistic and hybrid advice with market-leading investment solutions. They deliver a truly exceptional service through high-quality advice, all backed by the most efficient administration and technologies available in the industry. The business is going from strength to...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom NHS Full time

    As an Administrative Assistant for Clinical Teams, you will play a vital role in supporting the smooth operation of our administration office. You will work closely with the Office Manager to manage day-to-day activities, prioritize tasks, and ensure the efficient delivery of administrative services. Your responsibilities will include processing bookings,...


  • Newcastle upon Tyne, United Kingdom Action for Children Full time

    Action for Children **Administration Team Leader** **Salary Up to**:£28,000 per annum (pro rata) **Location**:Newcastle **Contract/Hours**: Permanent, Part Time - 28 hours a week Monday to Friday 9am to 5pm. (4 days a week) - We are open to a variety of hours to suit your work life balance, there is flexibility with how many hours you want to...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom CLD Recruitment Full time

    About the Role: We are seeking an experienced Legal Secretary to join our Real Estate team in Newcastle. As a key member of the team, you will provide administrative support to fee earners and maintain a high level of professionalism at all times.Key Responsibilities:Provide administrative support to fee earners, including preparing documents and...

  • Team Administrator

    5 months ago


    Newcastle upon Tyne, United Kingdom Lambert Smith Hampton Full time

    Key focus of job: To support the valuation team and the local office by providing a professional and efficient administration service to enable them to continue to offer an exceptional client service. Main tasks: Format reports and letters in line with appropriate specifications, developing template formats where required. Adhere to mandatory...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Newcastle City Council Full time

    About the RoleThis is an exciting opportunity to join Newcastle City Council as a Business Support Officer, providing administrative assistance to various departments.The ideal candidate will have excellent organisation and communication skills, with the ability to multi-task during busy periods.They will also need to have excellent customer service skills,...

  • Administrator

    6 months ago


    Newcastle upon Tyne, United Kingdom Hobbs Legal Recruitment Full time

    Our client who are a leading law firm and based in superb offices in Newcastle are keen to hire an Administrator on a full time, permanent basis. As an Administrator you will be joining a small team that specialises in insolvency and legal recovery matters and the dynamics of the team consists of both solicitors and support staff. You will be joining a...

  • Administrator

    1 month ago


    Newcastle upon Tyne, United Kingdom CV-Library Full time

    We are looking for an Administrator to join the team of a well stablished organisation in the Newcastle Upon Tyne area, offering a temporary contract and great opportunity to expand your administrative experience. Administrator Monday to Friday £13-14ph Newcastle Upon Tyne Temporary - 12 weeks As an Administrator, you will be expected to: * Carry out...

  • Administrator

    3 weeks ago


    Newcastle upon Tyne, United Kingdom Think Recruitment Full time

    We are looking for an Administrator to join the team of a well stablished organisation in the Newcastle Upon Tyne area, offering a temporary contract and great opportunity to expand your administrative experience.AdministratorMonday to Friday£13-14phNewcastle Upon TyneTemporary - 12 weeksAs an Administrator, you will be expected to:* Carry out general data...

  • Contract Coordinator

    6 months ago


    Newcastle upon Tyne, United Kingdom The Resourcing Team Full time

    Job Summary: We are seeking a detail-oriented and organized Contract Coordinator to join the team. As a Contract Coordinator, your duties will be varied and will include: **Duties**: - Answering internal and external telephone calls to the department - Acting as a Single Point of contact for a major utility client - Filter inbound communication and...

  • Administrator

    1 day ago


    Newcastle upon Tyne, United Kingdom Pertemps Newcastle Full time

    Administrator Monday - FridayNewcastleOur Local client have an exciting opportunity for a highly organised and efficient Administrator to join their team on a temporary basis until the end of January. The ideal candidate must have exceptional Planning skills, be detail oriented and demonstrate proficiency in Microsoft excel to support with various...

  • Administrator

    8 months ago


    Newcastle upon Tyne, United Kingdom Kier Group Full time

    We're looking for a Site Administrator to join our Build Team based in Newcastle **Location**: Based on site at our HMP Northumberland Project **Contract**: Full Time, Permanent **What will you be responsible for?** As a Site Administrator, you'll be working within the Site Team, supporting them with onsite administrative tasks to help the smooth running...

  • IT Administrator

    2 weeks ago


    Newcastle upon Tyne, United Kingdom Nigel Wright Group Full time

    The RoleNigel Wright is partnering with a dynamic business in Newcastle City Centre seeking a motivated graduate to join their team as an IT Administrator.  The role will be responsible for the maintenance and operation of our tech infrastructure administration.Duties: Managing and procuring licenses, IT equipment and other necessary itemsCollaboration...

  • Support Administrator

    6 months ago


    Newcastle upon Tyne, United Kingdom Northern Gas Networks Full time

    **Support Administrator for our TOTEX Cluster Team** **Starting salary from £26,028** **Up to 5% bonus** **Permanent contract 40 hours a week** **Located at our Burradon Depot** Northern Gas Networks have an exciting opportunity for a **Support Administrator for our TOTEX Cluster Team** with a permanent contract located at our Burradon Depot. We are...

  • Administrator

    24 hours ago


    Newcastle upon Tyne, United Kingdom All Temps Recruitment Full time

    A vacancy has arisen for a Production Administration Assistant to support our busy operations team. The successful candidate will play a crucial role in ensuring the smooth operation of the production office by providing administrative support with a varied range of tasks.Dealing with orders, customers, and suppliers on a daily basisThis position requires a...

  • Administrator

    1 week ago


    Newcastle upon Tyne, United Kingdom CV-Library Full time

    A vacancy has arisen for a Production Administration Assistant to support our busy operations team. The successful candidate will play a crucial role in ensuring the smooth operation of the production office by providing administrative support with a varied range of tasks. Dealing with orders, customers, and suppliers on a daily basis This position requires...