Support Administrator

3 months ago

Newcastle upon Tyne, United Kingdom Northern Gas Networks Full time

**Support Administrator for our TOTEX Cluster Team**
**Starting salary from £26,028**
**Up to 5% bonus**
**Permanent contract 40 hours a week**
**Located at our Burradon Depot**

Northern Gas Networks have an exciting opportunity for a **Support Administrator for our TOTEX Cluster Team** with a permanent contract located at our Burradon Depot. We are looking for a strong administrator to work within our depot by offering key support to the Planning team.

You will facilitate all planning requirements for job creation, noticing and project closure in relation to our gas sites. This role will see you delivering a first-class service working with internal and external stakeholders, so communication skills are essential

**Key Accountabilities and Responsibilities**
- You will be raising projects in our SAP system based on project designs for noticing and commercial requirements
- You will also be raising, updating and reporting of NRSWA notifications to Highway Authority (or private road owners) within required timescales within SAP / Insight
- This includes liaising with Planners to ensure all customer notification letters are issued for all works
- You will have daily discussions with Site Managers to monitor progress of works, update and circulate the daily whereabouts report
- Producing project files for Site Managers and teams (electronic & paper copies)
- Monitoring the validity of the project safe dig prints and refresh as required
- Data capture of project e-packs for mains and services
- Issuing NRSWA registration details into SAP following project closure
- All of the above will be alongside general office administration

**What we are looking for**
- You will be expected to have a strong background in a busy office environment
- Excellent communication skills both verbal & written
- Strong IT skills including Microsoft Excel and Word
- Ability to prioritise multiple tasks and work to deadlines
- Attention to detail and focus on quality is essential
- Be a team player with a 'can do' attitude
- Experience of working in utilities environment would be advantageous as would SAP/Insight knowledge and knowledge of gas or NRSWA legislation

**What we Offer You**
- A competitive salary of £26,028.00 per annum
- Permanent contract 40 hours per week
- Up to 5% bonus (dependent upon achievement of set targets)
- 25 days annual leave (plus recognised bank holidays and 2 half days over the Christmas period)
- SSP for first 7 calendar days then occupational sick pay
- A generous stakeholder 5/10 pension scheme
- Free onsite parking
- Flexible benefits and salary sacrifice options... from discounts on a variety of UK attractions, gym membership, restaurant discounts, experience days...and exclusive NGN discounts and much more
- An array of fantastic family
- friendly policies such as 6 weeks’ paternity leave (for eligible employees) and 6 months’ full pay for employees on maternity leave (for eligible employees), as well as shared parental leave and many more.

We are... **Northern Gas Networks.** We deliver gas to 2.7 million homes and businesses in the North East, Northern Cumbria and much of Yorkshire. That’s around 6.7million individual customers. We don’t generate or sell the gas, but we transport it to homes and businesses in our region through a vast network of underground pipes. In fact, we own and maintain more than 37,000km of gas pipes - enough to stretch from Leeds to Sydney and back again. We cover large cities like Newcastle, Sunderland, Leeds, York, Hull, and Bradford, and our work extends to rural areas like North Yorkshire and Cumbria.

Our **Values **are at the heart of what we do. In addition to your key responsibilities, you will incorporate these into the daily life of your role. We areTrailblazing, Empowered, Heartfelt, Community Focused, Intellectually Curious and most of all we are Happy

Our **Equality, Diversity and Inclusion culture** at NGN is embedded in everything that we do. We will be delighted to hear from a diverse range of applicants, so we can continue to grow our great team of people. We are proud to support the Armed Forces Covenant, helping ex-services personnel back into employment, as well as being members of WISE (Women in Science and Engineering) and we are committed to delivering our ‘Opportunity Action Plan’ having signed the Social Mobility Pledge campaign, whereby we will establish our business as a ‘force for good’ in the communities that we serve.

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