Specialist Pharmacist
4 weeks ago
The children’s unit comprises of two main areas …..the Children’s Unit where there are 50 beds in total with 4 high dependency beds and children’s observation and assessment unit (COAU) which has 11 cubicles and 11 chairs, this is where children are seen and assessed 24 hours a day and will then be admitted to the ward or discharged home.
Both areas have a very high turnover of children aged between 0 and 16. There is a wide variety of children who are unwell and children needing surgery from various specialties. The successful candidate will be required to work in all areas.
Main duties of the job
Assist in the reception of children and families to the unit.
Clerical duties associated with admission, transfer and discharge of children using various IT Systems.
Communicate with children, family’s visitors and colleagues face to face by telephone or in writing.
Enter patient information into Electronic Patient Records, obtaining relevant electronic wristband.
Ensure case notes are efficiently maintained including:
Filing episodic clinical and nursing notes
Filing of reports
Sending for coding
Making follow up appointments, requesting investigations, reports from various departments and outpatient diagnostics as requested.
Collect and distribute mail for staff and patients.
Communicate/consult with other departments internal and external to the trust e.g nursing staff, consultants, medical doctors, patient services, matrons, health visitors, social workers, ambulance service in furtherance of the service provided to children and their families.
The type of candidate would be enthusiastic, hardworking, innovative and friendly.
The candidate will be able to work under pressure whilst maintaining a calm and professional manner. Be able to take instructions and be able to work independently and as part of a team.
Working for our organisation
Our organisation is driven by our strategic objectives and organisational values and we look for people who are strongly aligned to them. In line with ELHT's People Strategy we recognise the value brought to the Trust by our staff, and the link that exists between an engaged, happy workforce, and the quality of care they are able to deliver to supporting patient care.
As a team we place a strong focus on working collaboratively and our values are based on open communication, mutual trust and team working with a collective commitment to providing a high quality, proactive HR service to ensure we support the delivery of safe, personal and effective care across the organisation.
Detailed job description and main responsibilities
DUTIES
- Assist in the reception of patients and relatives to the units.
- Clerical duties associated with the admission, transfer and discharge of patients.
- Enter patient information on a computerized Electronic Patient Records and obtain relevant electronic wristband.
- Communicate with patients, visitors and colleagues by telephone, face-to-face or in writing, in furtherance of the effective running of the unit.
- Ensure case notes are efficiently maintained, including:
- i) Filing episodic clinical and nursing notes
- ii) Filing investigation reports
- iii) Then send for coding
- Communicate/consult with other departments, internal and external to the Trust e.g. Patient Services, Community Matrons, Social Workers, Health Visitors and Ambulance Service in furtherance of the service provided to patients.
- Make follow-up appointments for patients when necessary, request outpatient diagnostics as requested.
- Collect and distribute mail for patients and staff.
- General office duties ie filing, photocopying.
- Organising and servicing meetings (producing agendas and minute taling)
- Maintaining diaries and arranging appointments
- Managing databases
- relevant clerical experience, usually 6 months
- Grade D/ Level 3 in English and Maths or equivalent
- Keyboard/Computer skills
- Proven ability to understand and comply with detailed procedures
- Clear and accurate written/verbal communication and effective listening skills
- Provide reasonable flexibility in terms of hours worked, including weekends
- Willing to adapt to the changing needs of the service
- Demonstrate friendly and caring manner.
- Proven ability to work in a team, be supportive of team members
- Proven ability to take on board new ideas, skills and knowledge.
- Proven ability to use own initiative and work without close supervision
- Proven ability to deal with confidential information in an appropriate manner.
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