Administrative Support Specialist

3 weeks ago


Blackburn, Blackburn with Darwen, United Kingdom Witton Medical Centre Full time

Position Overview

We are seeking a motivated and capable individual to become a vital part of our administrative team at Witton Medical Centre.

Key Responsibilities

The primary responsibilities include managing communications received by the practice from patients, their representatives, and external parties, ensuring timely responses.

You will oversee an effective patient recall system, coordinating appointments for those due for follow-up.

Additionally, you will handle urgent and routine requests from healthcare professionals.

Your role will involve processing and interpreting hospital correspondence, ensuring any necessary follow-up actions are executed.

You will also be responsible for registering new patients and managing any necessary updates or removals from the patient list.

Other administrative tasks may be assigned to support the management team as needed.

About Our Organization

Our practice serves a diverse patient population, supported by a team of dedicated healthcare professionals including GP Partners, a salaried GP, Advanced Nurse Practitioners, Physician Associates, Clinical Pharmacists, and Practice Nurses.

We pride ourselves on our strong performance in patient satisfaction surveys, with a commitment to delivering high-quality patient care as our foremost priority.

At Witton Medical Centre, we foster a collaborative environment, promoting a friendly and supportive workplace culture.

Candidate Profile

Required Qualifications

  • GCSEs in English and Maths (Grades A to C)

Preferred Experience

  • Previous experience in a healthcare setting
  • Familiarity with EMIS Web software


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