Medical Secretary
2 months ago
Job summary
Full Time Hours
An exciting opportunity has risen within the Renal, Respiratory, Cardiology & Vascular CMG for a Medical Secretary to support the Respiratory Administration Team at Glenfield Hospital.
The post holder will be experienced at dealing with customers / patients and able to work with accuracy in order to provide high quality secretarial work.
You should be able to work well under pressure and have the ability to prioritise your own workload possessing excellent organisational skills and being able to identify and escalate any problems to the Management Team in a timely manner.
Main duties of the job
To provide leadership for the clinical facing administration teams, and may undertake day to day supervision of the Medical Administration Team/s, induction and training of the Medical Team Administrators.
Often being the first point of contact for patients the role is intrinsically linked to the patient journey by supporting the clinical multi-disciplinary team, in line with the UHL Values.
To provide a full secretarial and administrative support service to the clinical / medical team/s.
To monitor and ensure clinical correspondence is produced and compliant with the Trust quality standards.
To provide support and guidance to patients, carers, relatives, company representatives and others making contact with the service.
About us
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030). We have four primary goals:
high-quality care for all, being a great place to work, partnerships for impact, and research and education excellence And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities. Our strategy is underpinned by newvaluesand we will work to ensure they are an everyday reality for all: we are compassionate, we are proud, we are inclusive, and we are one team This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve. About the University Hospitals of Leicester NHS Trust: Job description
Job responsibilities
To provide an administrative and secretarial service to the clinical / medical teams.
This will include:
To monitor and ensure clinical correspondence is produced and compliant with the Trust quality standards.
Manage dictation, ensuring letters are typed, quality checked, stored in the appropriate hospital system and sent out in a timely manner.
Managing the Clinical / Medical Teams filing system.
Managing the Clinical / Medical Team work diaries and adjusting plans /schedules as necessary.
Maintain the office systems for recording and tracing patient records within the department and assist the Records Department in locating patient record.
Minute taking.
Ensuring consumable stock levels are adequately maintained in line with service needs
Please see job description/person specification for full details on the role
Person Specification
Training & Qualifications
Essential
Educated to GCSE standard or equivalent
Desirable
CLAIT
Training & Qualifications
Essential
NVQ III or equivalent
Training & Qualifications
Essential
RSA III or equivalent typing; or RSA II plus relevant secretarial experience
Desirable
Has attended a Medical Secretary course
Experience & Knowledge
Essential
Knowledge of software programmes including MS Office
Desirable
Experience in use of NHS systems and procedures such as HISS/PAS
Planning and organisation skills
Essential
Ability to organise and prioritise own workload to meet deadlines
Experience & Knowledge
Essential
Experience of dealing with customers/patients
Desirable
Exposure to dealing with complaints
Communication and relationship skills
Essential
Proven effective team working
Desirable
Supervisory experience
Experience & Knowledge
Essential
Knowledge of a range of secretarial procedures including diary management
Desirable
At least two years working in a large complex organisation
Experience & Knowledge
Essential
Understanding of medical terminology
Communication and relationship skills
Essential
Effective communication skills-
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