Receptionist/Divisional Administration Support
3 weeks ago
Job summary
We are looking for a candidate with excellent communication skills to join our friendly pre-surgical preparation/reception team in Kent and Canterbury Elective Orthopaedic, Day Surgery Centre, Ophthalmic Theatres at Kent and Canterbury and Buckland Hospital. The ideal candidate will be IT literate, work well under pressure in a busy environment and be able to work accurately and effectively using your own initiative as part of a team. Being able to multi-task is essential in this role.
We are seeking an enthusiastic and reliable candidate who ideally would be resilient and flexible to deliver a positive experience to all patients and service providers by the provision of an efficient, confidential and professional service.
Main duties of the job
Applicants will work on reception both face to face with patients and on the phone; you will also be responsible for the preparation of notes prior to surgery, making of post op appointments, checking patients in for pre-assessments and admitting patients for surgery, discharging patients and a variety of other administrative duties.
You will be required to attend Medical Records and gain access to patients notes collecting from around the hospital liaising and with other departments.
You will also be required to work from Buckland Hospital in The Dover Eye Centre Department carrying out similar duties.
Being a team player is essential in this role.
About us
We are one of the largest hospital trusts in England, with fivehospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Please note that if you require a
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