Bookings Administrator

4 weeks ago

Royal Tunbridge Wells, United Kingdom Nuffield Health Full time

Bookings Administrator

Tunbridge Wells Hospital | Ward | Permanent | Part time

£23,887.50 per annum (pro rata)

22.5 hours per week

Monday to Friday (8am-6pm) availability required

At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it's driving connected health, helping the nation, transforming experiences, or building the career you want - we give you the support to do it all. Join our journey. It starts with you.

As a Bookings Administrator at our Tunbridge Wells Hospital, you'll be responsible for effectively and efficiently administering a large caseload of patients within our outpatient department, ensuring the company is able to meet / exceed their service deliverables from a quantitative and qualitative perspective at all times. You'll bring a keen eye for detail, previous experience working in a fast paced customer service environment, strong secretarial skills, great communication skills, as well as an understanding of the importance of policies and operating procedures. You're proficient with Microsoft Office, comfortable working with numbers and you're committed to providing our teams with the best level of support. That's why we're looking for someone who brings a blend of strong administration skills and a passion for exceptional customer care to join us.

As a Bookings Administrator you will:

  • To ensure complex administration and support meets all required standards and timescales.

  • To handle all enquires, or queries raised efficiently and effectively, escalating appropriately where necessary.

  • To ensure all data/information is entered, modified, maintained and presented accurately and efficiently using the appropriate electronic or manual system and format.

  • To provide clinic support, including but not limited to, appointment booking and changes

  • coordination of room/consultant availability

  • Apply charges to patients accounts accurately and within specified timeframes

  • Create, alter or cancel clinics as required to support business needs

Nuffield Health Tunbridge Wells Hospital.

The Nuffield Health Tunbridge Wells Hospital are recognised for their friendly atmosphere, clinical expertise, and high standards of care.

Our purpose-built hospital has been established since 1968. With 40 en-suite bedrooms, a busy outpatients and pre-assessment departments. We also provide a diagnostic imaging service (MRI, CT, Ultrasound, Mammography and X-ray), pathology, paediatric unit, surgical recovery ward, cancer care unit, 3 state of the art operating theatres and physiotherapy services.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From a cycle to work scheme to financial wellbeing support, gym membership and more. At Nuffield Health, we'll take care of what's important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.

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