Endoscopy Booking Clerk

6 months ago


Royal Tunbridge Wells, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

An exciting opportunity has arisen for an experienced Booking Clerk to join the Endoscopy CAU. The team is positioned in the Endoscopy Department on the Tunbridge Wells site but coordinates the administrative pathways for patients attending for treatment in both the Maidstone and Tunbridge Wells Endoscopy departments.

Previous experience of CAU’s and the how to book patients onto treatment lists is ideal but not essential. You should be resilient, motivated, organised, work well under pressure and have exceptional communication skills. You will work closely with the Senior Booking Clerk and CAU Team leader to ensure the trust access policy is adhered to and that all admin related Key Performance Indicators (KPIs) are met with remedial actions put in place when necessary.

You will support the Senior Booking Clerk and CAU Team Lead, liaising with other departments, patients and relatives, as well as clinical colleagues to ensure that patient admissions are appropriately planned and managed.

Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.

The Trust provides a full range of general hospital services and some areas of specialist complex care to around 500,000 people living in the south part of West Kent and the north part of East Sussex.

The Trust’s core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients - the first of its kind in the country.

We employ over 6,500 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.



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