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Electricity Distribution
3 months ago
About Us
We’re National Grid Electricity Distribution (NGED), the owner and operator behind the electricity distribution systems for the Midlands, the Southwest of England and South Wales. Serving communities of more than 8 million people, our expert teams deliver heat, light and power for homes and businesses.
National Grid employs over 29,000 people worldwide. We are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues – who in turn help to build the success of our business and reflect the diversity of the communities we serve. Our vision is to be at the heart of a clean, fair and affordable energy future and we are doing this in a fast-moving industry with an increasing focus on tackling climate change, exploring new energy sources that are renewable, low carbon, and improve efficiency to meet demand.
Job Introduction
We are currently recruiting for a Grade 4 Network Planner to join us at our Hinckley depot. Our G4 Planners design, quote and deliver new supplies for 1–4 domestic properties, one small commercial connection along with supply alterations and augmentations, whilst keeping the customer informed at every step along the way. As you can imagine, the pace is fast, and if you join us, our customers will trust you to understand what they want and provide them with excellent customer service.
To apply you’ll need English and Maths GCSE at Grade C/Level 4 minimum OR Functional Skills Level 2 or above. We’ll need to see evidence of your qualifications.
Ready to power up your career? Join us and impact the way people heat, light and fuel their homes, businesses and vehicles. Keep reading and apply.
If you are offered a position, you will be required to successfully complete a basic DBS check that shows any unspent convictions or conditional cautions.
*Please note you may initially be appointed at a lower salary until all relevant courses and training are complete.
Main responsibilities
After some local training, you’ll be hands-on, responsible for project design, costing and delivery of new or altered electricity connections. You will also:
Prepare plans and work packs for delivery of new service schemes, alterations and small capital projects Issue instructions to the wayleaves team as required Lead and coordinate site activities Communicate with customers and provide 1st class customer service Resolve complaints Consider site safety and assess, remove or avoid site risks6,700 colleagues share our vision to be at the heart of a clean, fair, affordable energy future. If this appeals to you too, you could soon work in a supportive, rewarding and friendly environment that empowers everyone to succeed. We live by our values of doing the right thing, finding a better way and using our drive to make things happen every day. That’s why we’ll help you build a worthwhile career to be proud of – whatever your role and passion. Together we can bring energy to life using your expertise and the latest technology.
Ideal candidate
We need you to understand our customers and their needs; strong communication skills are key, so you can solve their problem and explain issues simply and clearly. As you’ll be in control of your diary, we’ll need you to be resilient, organised and able to prioritise your workload. Team players thrive in this role, and experience using iPads and computers is a must. You will need to be mobile throughout the area as you may be required to undertake standby duties.
You may not possess all the skills required to carry out the role at present but you will have the confidence and ability to reach the necessary standards with appropriate training.
If not already attained you will be required to undertake a Level 2 City & Guilds 2339 qualification and complete TAR, which includes daily diary completion and a number of tasks and reports as required.
Operationally we require you to live within approximately 30 minutes of the depot you are applying for.
A full valid driving licence is required for this role.
