Temporary Team Admin Assistant

5 months ago


Hinckley, United Kingdom National Grid Electricity Distribution Full time

Job Introduction

Accountable to the Team Manager the Team Admin Assistant provides administrative assistance and co-ordination to a Network Services team. You will be an effective team player who is able and willing to support all team members on a daily basis with office support and general administration.

If you are offered a position, you will be required to successfully complete a basic DBS check that shows any unspent convictions or conditional cautions.

Main Responsibilities
- Assist the Planner in requesting & obtaining information relating to customer connections
- Print utility plans as requested.
- Raise MPANs and prepare delivery files / work packs for delivery teams
- General filing / archiving of files, scanning documents
- Raising invoice request as required.
- Update systems with connectivity issues.
- Call customers after works to survey our customer service performance
- Good understanding of business process & statutory requirements.
- Strong interpersonal, literacy & numeracy skills.
- An enthusiastic team player, as well as being able to work independently and show initiative.
- Excellent organisational, communication and customer service skills.
- Experienced in using a range of IT systems, with the ability to adapt to new systems and processes quickly.

About The Company
Joining the UK’s leading electricity distribution business means plenty of career opportunities and well-deserved recognition. We reward hard work and encourage ambition. So, as well as a competitive salary, you will also benefit from:

- 26 days paid leave plus 8 bank holidays, up to 28 days with continuous service
- Competitive contributory pension scheme (we double match your contributions up to a maximum of 12%)
- Annual Share Save plan
- Contributory private healthcare scheme for you and your family
- Support via our Employee Assistance Programme, including musculoskeletal and physiotherapy services
- Free on-site parking at all our main sites

**Things you need to know**

About Us
We’re National Grid Electricity Distribution (NGED), the owner and operator behind the electricity distribution systems for the Midlands, the Southwest of England and South Wales. Serving communities of more than 8 million people, our expert teams deliver heat, light and power for homes and businesses.

National Grid employs over 29,000 people worldwide. We are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues - who in turn help to build the success of our business and reflect the diversity of the communities we serve. Our vision is to be at the heart of a clean, fair and affordable energy future and we are doing this in a fast-moving industry with an increasing focus on tackling climate change, exploring new energy sources that are renewable, low carbon, and improve efficiency to meet demand.


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