Administration Assistant

6 days ago


Hinckley, United Kingdom University Hospitals of Leicester NHS Trust Full time

**JOB TITLE**: Administration Assistant

**BAND**: 2

**BASE**: Your primary base will be Hinkley & District Hospital however
travel between Alliance Community hospital sites will be
required

**HOURS**: Contracted hours to be worked between the hours of
7.30am to 9.00pm Monday to Saturday

**REPORTS TO**: Admin Team Leader/Deputy Team Leader

**ACCOUNTABLE TO**: Service Manager

Looking for a rewarding career? Then come and be part of our team.

Duties will include; preparing notes for clinic, receptionist work, requesting patient reports, liaising with consultant and nursing teams and a variety of other administrative duties.

LLR Alliance is an NHS organisation providing outpatient and daycase services in Community Hospitals across Leicestershire and Rutland, with the desire to provide an excellent standard of patient centred care.

An opportunity has arisen for an Administration Assistant to work in our outpatient team at Hinkley & District Hospital.

You will become part of a talented, passionate team of people, committed to providing the best care and treatment to patients.

You will receive at least 27 days' holiday each year (pro rata), plus a range of other benefits including occupational health and counselling services.

In addition to effective interpersonal skills, the post holder will need to be flexible as they may be required to occasionally undertake cross site working to meet the needs of the service.
- Provide cover on reception, receiving and directing patients, visitors and staff in a courteous manner
- To direct and redirect telephone calls in a polite friendly manner
- To book the attendance and discharge of patients within outpatients and daycase areas and provide follow up appointments where necessary
- To liaise with other hospitals and departments to obtain case notes and results of investigations as required
- Ensure case notes requested are dispatched on time, and where necessary, arrange for urgent transportation, obtaining authorisation if required
- All staff have duty to make effective use of resources
- Ability to work on own but within practical guidelines
- Follow private patient and overseas visitor processes



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