Customer Service Coordinator

2 months ago


Wakefield, United Kingdom CSC Recruitment Full time

Customer Service Coordinator
Location: Wakefield
Hours: Monday - Friday

Are you passionate about delivering outstanding customer service and want to work with a leading name in the new home building industry? We're recruiting a Customer Service Coordinator for a forward-thinking national property developer in Wakefield. This is a fantastic opportunity to be part of a successful team that prides itself on providing high-quality homes and exceptional service.

The Role:
As a Customer Service Coordinator, you will be the main point of contact for homeowners, ensuring a smooth experience from the handover of their new home through to resolving any post-completion issues. You will work closely with internal teams such as construction, sales, and warranty to coordinate quick and efficient resolutions to customer inquiries, maintaining a high level of customer satisfaction.

Key Responsibilities:

  • Handle customer queries and concerns regarding their new home via phone and email.
  • Liaise with construction teams and contractors to ensure prompt resolution of post-completion issues.
  • Maintain detailed records of all customer interactions, ensuring follow-ups are completed in a timely manner.
  • Coordinate service visits and repairs, providing customers with updates throughout the process.
  • Continuously look for ways to improve the customer experience and streamline processes.

What We're Looking For:

  • Experience in a customer service role, preferably within the property or construction industry.
  • Excellent communication skills, with a customer-focused and professional approach.
  • Ability to prioritise and manage multiple tasks in a fast-paced environment.
  • Strong problem-solving skills and attention to detail.
  • Proficiency in Microsoft Office (Word, Excel, Outlook) and customer management systems.

Why Join Us?
Join a leading new home builder known for delivering high-quality homes and providing an exceptional customer journey. This is a chance to work in a supportive environment that values collaboration and continuous improvement.



  • Wakefield, United Kingdom CV-Library Full time

    Customer Service Coordinator Location: Wakefield Hours: Monday - Friday Are you passionate about delivering outstanding customer service and want to work with a leading name in the new home building industry? We're recruiting a Customer Service Coordinator for a forward-thinking national property developer in Wakefield. This is a fantastic opportunity...


  • Wakefield, United Kingdom Vistry Group PLC Full time

    Role Overview: **In a Nutshell** **Let’s cut to the chase, what’s in it for you** - Competitive basic salary and annual bonus - Agile working possible (dependent on role) - Up to 33 days annual leave plus bank holidays - Private Healthcare - Enhanced maternity, paternity and adoption leave - Competitive contributory pension scheme - Life assurance - 4 x...


  • Wakefield, United Kingdom Vistry Group PLC Full time

    Role Overview: **In a Nutshell** **Let’s cut to the chase, what’s in it for you** - Competitive basic salary and annual bonus - Agile working possible (dependent on role) - Up to 33 days annual leave plus bank holidays - Private Healthcare and Dental Insurance - Competitive contributory pension scheme - Life assurance - 4 x your annual salary - Share...

  • Service Coordinator

    5 months ago


    Wakefield, United Kingdom Interaction Recruitment Full time

    Service Coordinator £24,000 Wakefield Interaction Recruitment are looking for a Service Coordinator for my client who is one of the world’s leading manufacturers, providing 60 countries with industrial equipment. It is a requirement to have experience working as a Planner/Scheduler/ Service Coordinator. As the Service Coordinator, you will be the...


  • Wakefield, United Kingdom Redrow Full time

    The Customer Services Coordinator will deliver first class service to our customers throughout the customer services process. The Customer Services team requires the ability to deal effectively and efficiently with all customers and be able to manage customers’ expectations appropriately with the objective of achieving customer satisfaction from our...

  • Service Coordinator

    3 weeks ago


    Wakefield, Wakefield, United Kingdom Ernest Gordon Recruitment Careers Full time

    Service Administrator (Engineering)£24,000-£26,000 + Company Benefits + Mon-Fri + Training + ProgressionWe are seeking a skilled Service Coordinator to join our team at Ernest Gordon Recruitment Careers. As a Service Administrator (Engineering), you will be responsible for coordinating and scheduling service appointments, managing orders, and planning...


  • Wakefield, Wakefield, United Kingdom CSC Recruitment Full time

    Customer Service CoordinatorWe are seeking a highly skilled Customer Service Coordinator to join our team at CSC Recruitment. As a key member of our customer service team, you will be responsible for providing exceptional support to our homeowners, ensuring a smooth experience from the handover of their new home through to resolving any post-completion...


  • Wakefield, Wakefield, United Kingdom CSC Recruitment Full time

    Customer Service CoordinatorWe are seeking a highly skilled Customer Service Coordinator to join our team at CSC Recruitment. As a key member of our customer service team, you will be responsible for providing exceptional support to our homeowners, ensuring a smooth experience from the handover of their new home through to resolving any post-completion...


  • Wakefield, United Kingdom Interaction Recruitment Full time

    Service and Planning Coordinator Wakefield Up to £25,000 We are currently recruiting for a Service and Planning Coordinator for my client who is one of the world’s leading manufacturers, providing 60 countries with industrial equipment. As the Service and Planning Coordinator, you will be the main point of contact for service and break down requests,...

  • Customer Service

    2 weeks ago


    Wakefield, United Kingdom CV-Library Full time

    Customer Service Our client is a leading provider of specialist products for a wide range of industries, including construction, events, utilities, and offshore oil and gas. They operate across multiple locations in the UK, supporting businesses with tailored, flexible solutions. Working as a key member of the Customer Service team you’ll be...

  • Service Coordinator

    3 weeks ago


    Wakefield, Wakefield, United Kingdom Ernest Gordon Recruitment Limited Full time

    Service Administrator (Engineering)Are you looking for a stable and varied role with lots of training and development opportunities? We have an exciting opportunity for a Service Administrator (Engineering) to join our team at Ernest Gordon Recruitment Limited.As a Service Administrator (Engineering), you will be responsible for coordinating and scheduling...


  • Wakefield, United Kingdom TSR Full time

    TSR are currently recruiting for an experienced Customer Care Coordinator for a top new build housing developer based in Wakefield. The main purpose of the role is to provide an efficient and effective customer care service, liaising with customers, contractors, site and management teams whilst maintaining effective working relationships. Duties - Liaise...


  • Wakefield, Wakefield, United Kingdom AFI group of companies Full time

    About the RoleWe are seeking a highly skilled Inbound Coordinator to join our team at the AFI group of companies. As an Inbound Coordinator, you will be responsible for handling all inbound calls, providing exceptional customer service, and supporting our sales team in delivering outstanding results.Key ResponsibilitiesManage all inbound calls, responding to...


  • Wakefield, Wakefield, United Kingdom AFI group of companies Full time

    About the RoleWe are seeking a highly skilled Inbound Coordinator to join our team at the AFI group of companies. As an Inbound Coordinator, you will be responsible for handling all inbound calls, providing exceptional customer service, and supporting our sales team in delivering outstanding results.Key ResponsibilitiesManage all inbound calls, responding to...


  • Wakefield, Wakefield, United Kingdom Huntress - Leeds Full time

    About the RoleWe are seeking a highly organized and detail-oriented Customer Service Administrator to join our team at Huntress Search Ltd. The successful candidate will be responsible for providing exceptional customer service and administrative support to our clients.Key ResponsibilitiesMonitor and chase payment of invoicesProcess, distribute, and control...


  • Wakefield, Wakefield, United Kingdom CSC Recruitment Ltd Full time

    Customer Service LiaisonWe are seeking a highly skilled Customer Service Liaison to join our team at CSC Recruitment Ltd. As a Customer Service Liaison, you will be the primary point of contact for homeowners, ensuring a seamless experience from the handover of their new home through to resolving any post-completion issues.The Role:Handle customer queries...

  • Service Coordinator

    7 months ago


    Wakefield, United Kingdom Conexus Healthcare CIC Full time

    The purpose of this role is to work jointly with the other Service Coordinators and the Clinical Services Operational Manager to ensure the safe and smooth running of the organisations clinical services by providing high quality and effective coordination, administration, and management support. As a highly motivated individual the Service Coordinator will...

  • Service Coordinator

    5 months ago


    Wakefield, United Kingdom Conexus Healthcare Ltd Full time

    **Job summary** Conexus Healthcare are looking for a Service Coordinator to join the friendly clinical services team. If you are energised by supporting a team to deliver outstanding services to patients and general practices. This is a rewarding opportunity for you to use your general practice expertise, to the benefit of the Wakefield district. You...


  • Wakefield, Wakefield, United Kingdom AFI group of companies Full time

    About the RoleWe are seeking a highly skilled Sales and Customer Support Coordinator to join our team at the AFI group of companies. As an Inbound Coordinator, you will be responsible for handling all inbound calls, supporting two fellow inbound apprentices, and working in conjunction with 20 other sales team members based in the Wakefield/Rotherham sales...


  • Wakefield, United Kingdom Boiler Central Full time

    Our team are based in Wakefield and sell & fit boilers nationwide! We're currently looking for someone to Join Our installs Team, This role will consist of booking jobs with a large pool of engineers, Ordering Kit & Supplies and dealing with customers & engineers throughout and following the installation process. We have a hard working & fast paced...