Service Coordinator

5 months ago

Wakefield, United Kingdom Conexus Healthcare Ltd Full time

**Job summary**

Conexus Healthcare are looking for a Service Coordinator to join the friendly clinical services team.

If you are energised by supporting a team to deliver outstanding services to patients and general practices.

This is a rewarding opportunity for you to use your general practice expertise, to the benefit of the Wakefield district.

You will support the growing GP Care team by utilising your fantastic organisation & communication skills to coordinate: service delivery, our workforce and our GP Care sites.

You will work flexibly with a shift pattern to cover service opening times on evenings & weekends with other Service Coordinators.

**Main duties of the job**

Your role will be to ensure the service is all set for successful delivery. You will work with our sessional clinicians and reception staff to support them to have a safe, effective and enjoyable shift.

As part of the Clinical services team, you will deliver projects to improve systems and processes with support from colleagues with wide-ranging expertise.

This role will be perfect for someone who has great communication and organisation skills.

You'll really stand out if you have primary care management experience.

Please see attached Job Description for full details.

**About us**

Conexus Healthcare is the GP Confederation in Wakefield. Our work includes:
Delivering high-quality public facing health and care services

Providing Training and Consultancy support locally and across the UK

Supporting local Practices and Primary Care Networks (PCNs)

Providing a voice and influence for General Practice in the Health and Care System

Were proud to have built a respectful, inclusive place to work with staff who want to be part of a dynamic and thriving organisation. We continue to work hard and develop talent, invest in our people and our communities.

Join our growing Conexus family and enjoy:
Minimum 27 days of annual leave plus bank holidays with the option to buy more

Access to wellbeing events & social activities

Volunteering scheme

Free wellbeing and mental health coaching support.

**Job description**

**Job responsibilities**

The purpose of this role is to work jointly with the other Service Coordinators and the Clinical Services Operational Manager to ensure the safe and smooth running of the organisations clinical services by providing high quality and effective coordination, administration, and management support.

As a highly motivated individual the Service Coordinator will have excellent organisational skills and be able to work under pressure and adapt quickly to ensure service continuity and responsiveness.

Utilising excellent communication skills, the Service Coordinator will be required to develop professional working relationships with members of Conexus Healthcare team and external stakeholders including HR, financial and accountancy support, workers within our services, our member practices, and other partner organisations in the health & social care system. They will also be the first point of contact for clinical and administrative staff.

The post holder will have a base at Conexus HQ at Sandal Castle Medical Centre but will be required to work flexibly and attend any of the sites where our services are provided from or to work remotely from home. The sites we currently deliver services from are Trinity Medical Centre, Wakefield; Ossett Surgery, Ossett; Northgate Surgery, Pontefract; Elizabeth Court Surgery, Castleford; Kings Medical Centre, Normanton, and Church View Health Centre, South Kirkby. The post holder may be required some evenings & weekends.

As the role requires the postholder to commute across the Wakefield District applicants should either hold a full driving licence, which is valid in the UK, and hold the relevant car insurance to cover travel for business purposes or have the ability to be mobile by using other modes of transport for which reasonable expenses will be payable.

The post holder will be required to work flexible hours to ensure daily management cover between the service coordinators during service opening times and to participate in an on-call rota with other members of the organisations management team.

Please see attached Job Description for full details.

**Person Specification**

**Qualifications**

**Essential**
- Degree level or management qualification / equivalent experience.
- Evidence of continuous development and of acquiring new skills/knowledge.

**Experience**

**Essential**
- Experience of working successfully within the general practice sector.
- Experience of managing staff scheduling rotas.
- Experience and competent in using clinical systems.
- Experience of working positively and productively with a range of professional colleagues within a relevant setting.
- Experience of using a range of Microsoft packages including Word and Excel to produce high quality documents and reports.
- Experience of setting up and working with efficient systems and funct

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