Catering Operations Manager

6 months ago

Windsor, United Kingdom Arena Racing Company Full time

We are looking for a passionate and knowledgeable Catering Operations Manager to join the team at Royal Windsor Racecourse.

The Catering Operations Manager will undertake responsibility for the professional, efficient, profitable and cost-effective operation of catering and events at Royal Windsor Racecourse through instructing and managing the relevant teams to co-ordinate and facilitate all events hosted at the Racecourse to the highest possible standards.

To at all times act as an ambassador for Royal Windsor Racecourse and ARC, leading by example as part of the racecourse management team and demonstrating appropriate and effective communication, able decision making and the efficient deployment of resources.

Key Responsibilities

To work closely with the Executive Director and other catering team members to collectively deliver the annual budget for all catering department income and expenditure. Delivery of raceday spend per head, raceday labour costs and non-raceday labour costs in accordance with budgets. Ensure the accurate production of documentation for the monthly management accounts including monthly stock take, labour analysis, analysis of outlet by outlet takings. Work alongside the commercial team and Head Chef to propose innovative and creative product offerings, developing packages and sales strategies to achieve both raceday and non-raceday income targets. Work with the sales team to maximise as far as possible the profit for all raceday and non-raceday events. Work with the Head Chef and regional Staffing Manager to ensure the delivery of budgeted labour percentages for all raceday and non-raceday events. Delivery of all raceday and non-raceday events to a high standard. Instruct, supervise and assist your direct reports in their relevant duties.  Work closely with the Regional HR Manager to ensure adherence to all ARC HR policies and procedures including reporting and management of sickness or absenteeism; planning and approval of annual leave/holiday, 1-1s, objectives and annual appraisals.  Undertake licensee responsibilities as required including the duties of Designated Premises Supervisor. Ensure relevant legislation with regard to sale of alcohol is adhered to across the site

The person we are looking for as a Catering Operations Manager has…..

Proven leadership skills and ability to motivate and manage all levels of staff. Proficient in IT in Word and Excel. Good communication skills 2 years in experience in similar catering and events manager position Ability to meet deadlines and work under pressure Advance knowledge of food principles and practices

What we can offer you:

Personal Development and Bonuses
• Discretionary group annual bonus schemes to reward your hard work
• Employee referral scheme because your opinion matters
• Internal development programmes to help you progress
• Support with study through our study assistance schemes

Days Out & Leave 
• Want to experience a day on the other side? 2 Annual Members badges, giving access to over 500 race-days, as well as discounts on hospitality & room rates at ARC venues
• Because we value work-life balance we offer an annual leave entitlement starting at 22 days plus bank and public holidays- increasing on your work anniversaries up to 28 days

Because your health & wellbeing comes first
• Company life assurance scheme
• Employee health cash plan
• Cycle to work scheme

And so much more.....

We are on a thrilling journey. So, to join us at our next destination, be part of a winning team and to learn more about our company and this exciting opportunity apply today.

At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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