Reservation Agent

1 month ago


Liverpool, United Kingdom AccorHotel Full time

Maternity cover untilAugust 2025 Part time

Inthis dynamic role you will manage reservations received via phonefax internet and email ensuring a seamless and efficient bookingprocess. Your efforts will drive and optimize room sales in linewith our brand and hotel policies all while providing guests with awarm welcome and exceptional assistance. Youll play a vital role inensuring smooth checkin operations for the front desk by accuratelyentering reservation details and communicating crucial informationto relevant staff members. Additionally youll confirm reservationswith meticulous attention to detail and collaborate effectivelywith other hotel departments. If youre passionate about hospitalityand looking to make a meaningful impact applytoday

  • Leadership &Reporting
  • Comprehensive OperationalOversight:
  • QualityAssurance
  • Coordination &Optimization
  • Culture &Development
  • TalentManagement:
  • DutyManagement
  • Drive Profit
  • Youliaise with the hotels various departments on customer requests andare a recognized facilitator within theestablishment.
  • Youre responsible for buildingcustomer loyalty so theyll keep coming back foryou. 
  • Additional tasks given byReportingManager

Hourlyrate:12


RemoteWork :

No


EmploymentType :

Parttime


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