Travel Reservations Agent

3 months ago


Liverpool, United Kingdom Irish Ferries Full time

This position of Travel Sales Agent needs someone that is well organised, self motivated, with the ability to manage customer expectations in a pressurised environment. Suited to those who enjoy working in a team to reach sales targets. You must possess strong communication and customer service skills, and are enthusiastic about hitting sales targets, helping to contribute towards team and office bonuses.

The position requires that you work 10.00 - 18.00 Monday to Friday with one day off during the week and 09.00 - 16.00 on Saturday.

** You must be located in Liverpool as this is office work, not remotely**

**Essential Requirements**
- Display excellent Customer Service with the ability to prioritise and multitask, with excellent time management skills.
- Strong interpersonal skills including effective listening.
- Enthusiastic and ambitious to reach sales targets, contributing to team and office bonuses.
- Strong communication skills.
- Able to answer calls from agents/customers in a courteous manner in line with company guidelines.

**Desirable Requirements**
- Have an excellent knowledge of Microsoft office.
- Have a good knowledge of our website content and be able to assist customers who may require assistance.
- Interested in being a part of a team in the vibrant travel sector.

**Job Types**: Full-time, Temporary contract

**Salary**: From £19,437.60 per year

**Benefits**:

- Flexitime

Schedule:

- 8 hour shift
- Day shift
- Every weekend
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus
- Yearly bonus

Work Location: In person

Reference ID: IFTRA20222


  • Reservations Agent

    2 weeks ago


    Liverpool, United Kingdom Hilton Hotels Full time

    Reservations Agent WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. "To share the light and...

  • Reservations Agent

    3 months ago


    Liverpool, United Kingdom Maldron Hotel Full time

    **Reservations Agent** - Maldron Hotel Liverpool City** **We have a fantastic new vacancy for a Reservations Agent at Maldron Hotel Liverpool City** **With a prime location near the Liverpool waterfront, this 268 bedroomed hotel is the first in the city for Dalata Hotel Group, the fastest growing hotel chain in the UK. And with a variety of bedroom...

  • Reservations Agent

    3 months ago


    Liverpool, United Kingdom Hilton Full time

    **You are the Key to our success** **WELCOME TO A WORLD OF OPPORTUNITIES- **No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. "To share the light and warmth of hospitality". With amazing training,...


  • Liverpool, United Kingdom Irish Ferries Full time

    This position of Travel Sales Agent needs someone that is well organised, self motivated, with the ability to manage customer expectations in a pressurised environment. Suited to those who enjoy working in a team to reach sales targets. You must possess strong communication and customer service skills, and are enthusiastic about hitting sales targets,...

  • Reservations Agent

    3 months ago


    Liverpool, United Kingdom Hope Street Hotel and The London Carriage Works Full time

    We are looking for an experienced Reservations Agent to join our team. Situated in the thriving Georgian quarter of Liverpool, we are a privately owned, award winning hotel with a 2 AA Rosette restaurant, The London Carriage Works. The hotel has 149 bedrooms and suites (Best UK City Hotel - the Sunday Times 2020) extensive luxury spa, and eight first-class...

  • Reservations Agent

    3 months ago


    Liverpool, United Kingdom Lighthouse Hotel Management Full time

    **We have a fantastic new vacancy for a Reservations Agent at The Halyard in Rope Walks Liverpool.** **About The Halyard at Ropewalks Liverpool, Vignette Collection** A 133 bedroom hotel located in the Ropewalks area of Liverpool, one of the UK’s hippest areas, the perfect place for IHG’s Luxury Lifestyle brand. The hotel will feature a smart...


  • Liverpool, United Kingdom Self-employed Full time

    "Serenity TravelThis opportunity is only for UK , ROI and USA residents currently. Role DescriptionWe are seeking a motivated individual to join our team in starting a travel business online. The ideal candidate will have a passion for travel and exploring new destinations. This position offers the opportunity to work remotely and create your own schedule....

  • Reservations Agent

    3 months ago


    Liverpool, United Kingdom Shankly Hotel Full time

    Our ideal team member will understand the customer’s hopes and dreams and have a drive to make them a reality. You’ll be target driven, demonstrate impeccable customer service skills and have a bubbly, outgoing personality. Daily Responsibilities: Online Travel Agent booking processing and taking payments In and outbound calls, ensuring minimum call...

  • Reservations Agent

    3 months ago


    Liverpool, United Kingdom Shankly Hotel Full time

    Our ideal team member will understand the customer’s hopes and dreams and have a drive to make them a reality. You’ll be target driven, demonstrate impeccable customer service skills and have a bubbly, outgoing personality. Daily Responsibilities: Online Travel Agent booking processing and taking payments In and outbound calls, ensuring minimum call...


  • Liverpool, United Kingdom DoubleTree by Hilton Liverpool Full time

    Here at Doubletree by Hilton Hotel and Spa Liverpool, we take pride in our colourful personalities, positivity, sense of fun and a deep-routed passion for hospitality. It’s in our make-up! At the heart of the city, a 3-minute walk from Moorfields station, a stone’s throw from Liverpool ONE and a meander from the famous docks, we are central to the world...

  • Reservation Agent

    7 days ago


    Liverpool, United Kingdom Novotel Liverpool Full time

    Job DescriptionJob Title: Reservation Agent - Hospitality ExpertJob Summary:We are seeking a highly skilled Reservation Agent to join our team at Novotel Liverpool. As a key member of our front desk team, you will be responsible for managing reservations, ensuring seamless check-in operations, and providing exceptional customer service.Key...

  • Reservation Agent

    6 days ago


    Liverpool, United Kingdom Novotel Liverpool Full time

    Job DescriptionJob Title: Reservation Agent - Hospitality ExpertJob Summary:We are seeking a highly skilled Reservation Agent to join our team at Novotel Liverpool. As a key member of our front desk team, you will be responsible for managing reservations, ensuring seamless check-in operations, and providing exceptional customer service.Key...


  • Liverpool, United Kingdom A Travel Booked Full time

    Company Description A Travel Booked is a dynamic travel agency specializing in personalized travel planning. We help clients turn their dream vacations into reality and guide aspiring travel agents to build successful businesses. Join us and be part of a team that values expertise, passion, and exceptional customer service. Role Description This is a...

  • Reservations Agent

    3 months ago


    Liverpool, United Kingdom Melia Hotels International Full time

    **_“The world is yours with Meliá”_** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is to know that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. **About INNSiDE Liverpool** British style,...

  • Reservation Agent

    3 months ago


    Liverpool, United Kingdom Melia Hotels International Full time

    **“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is to know that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. **About INNSiDE Liverpool** British style,...

  • Reservation Agent

    2 days ago


    Liverpool, United Kingdom AccorHotel Full time

    Job DescriptionIn this dynamic role, you will manage reservations received via phone, fax, internet, and email, ensuring a seamless and efficient booking process. Your efforts will drive and optimize room sales in line with our brand and hotel policies, all while providing guests with a warm welcome and exceptional assistance. You'll play a vital role in...

  • Travel Agent

    2 months ago


    Liverpool, United Kingdom Irish Ferries Full time

    Job description **Travel Sales Agent (French-speaking)** - Experience and ability to provide high standards of customer service - Enthusiastic and ambitious to reach sales targets, contributing to Team and Office Bonuses. - Bi-lingual (French and English) and able to deal with agents/customers in both languages - Strong communication skills contributing to...

  • Travel Agent

    3 months ago


    Liverpool, United Kingdom Irish Ferries Full time

    Job description **Travel Sales Agent (French-speaking)** - Experience and ability to provide high standards of customer service - Enthusiastic and ambitious to reach sales targets, contributing to Team and Office Bonuses. - Bi-lingual (French and English) and able to deal with agents/customers in both languages - Strong communication skills contributing to...


  • Liverpool, United Kingdom Pullman Liverpool Full time

    **Job Description**: Focus The 4-star Pullman Liverpool Hotel is located at Kings Dock on Liverpool's world famous waterfront. Boasting an incredible location in the heart of the city, this hotel truly is a Jewel in the Accor brand portfolio. Pullman is a stylish and in tune luxury brand with a focus on inspiring a new generation of business travellers and...

  • Reservation Agent

    1 week ago


    Liverpool, United Kingdom Novotel Liverpool Full time

    Company DescriptionSituated in the historic city of Liverpool the Novotel Liverpool city Center is a stylish 4-star hotel located in the heart of the city placing you next to some of the UK's best sporting, musical, and commercial attractions. Just a stones throw away you can experience art and history at the Albert Docks, or why not visit the cities'...