EMEA Commercial Excellence Manager

4 months ago

Luton, United Kingdom Ortho Clinical Diagnostics Full time

The Opportunity

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most – home to hospital, lab to clinic.

Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all.

This job can be based anywhere in EMEA.
Ideal locations: Milan, Prague, Poland, Turkey.

We will offer 1-year contract - this is a replacement for maternity leave.

Your New Role

This is a critical position that will be involved in defining Commercial Sales processes, KPI´s and set the basis for a good commercial excellence. Process alignment and ability to connect the dots is critical to this role as it sits at the junction of sales, marketing, finance and customer relationship management. This role also serves as the EMEA regional liaison to all Global Commercial Enablement initiatives. The role has as well a key role in the Sales forecasting and other key business KPI management and follow up. The role includes input to the initiative development, as well as regional ownership of change management, implementation and reinforcement. This role has a greater degree of impact on the business results and is responsible for managing a group of professionals.

What you'll be doing
The EMEA Commercial Operations Manager is responsible for all aspects of sales analytics, supporting marketing analytics and other operations related process activities such as go-to-market, forecasting, sales processes and incentive compensation, as well as tools like Salesforce.com and quoting and price tools.

Commercial Analytics & Insights including Regional Dashboards & KPIs.

Commercial Enablement Operations including Regional Forecasting Process,Regional CPQ Process, effectiveness KPIs and recommendations on sales force size and structure

Sales Force Excellence including support of Regional Go-To-Market strategy, Distributor Excellence strategy, and training plans for sales enablement tools (SFDC, Dashboards, etc.)

Incentive Compensation strategy for commercial employees and President's Club annual incentive award program

Supports Regional core leadership team, cluster leaders & finance controllers for QOR/AOP/Executive Business Review preparation

Assisting Executive Vice President, EMEA with preparation and presentation for key global level executive reviews (QOR´s, Forecast, AOP´s and others), as well as for EMEA Management team meetings and commercial business reviews.

What you'll need to succeed

Minimum of a bachelor’s degree in Business, Finance, Sales/Mktg., or relevant degree is required

4+ years of professional experience

In lieu of degree, 8+ years relevant experience

3+ years of people leadership experience

Sales operations and data analytics experience

Team oriented & collaborative.

Ability to translate data into strategy and actions.

Ability to lead, influence and drive changes with clusters.

CRM, sales process and sales management familiarity to understand business requirements.

Fluent in English plus at least one other European language

Excellence communication skills

Expert level Excel skills, comfort with other MS Office applications

Tactical/country level experience and Marketing or Finance experience are preferred

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