Cluster Sales Executive

3 weeks ago

London, United Kingdom Arora Group Head Office Full time

About us...



The Arora Group is one of the largest private owner and
operator of hotels in the UK, with over 6000 rooms in operation across 12
Global Brands, including Marriott, Hilton, Accor and IHG portfolios. Our values
revolve around our people, our guests and achievement through ownership which
has enabled our exponential growth over the last few years.



A bit about what you will do...



Supporting the sales
team within your cluster of hotels, sales Research, management of clients via
telephone, video calling, or email exchange and general administration duties
as required. Managing an assigned business segment for the cluster.



  • Work towards and meets agreed sales objectives and
    targets. Will be working towards all appropriate and relevant hotel revenue
    stream targets albeit with various pre agreed contribution targets.
  • Working towards delivering sales strategies and activities
    as agreed in the budget and sales plan and as directed by Line Manager.
  • Develop account animation plans for account within
    the portfolio assigned to you to ensure maximum share from each account.
  • Research potential new accounts, conduct telesales
    calls, carry out face to face appointments if necessary and demonstrate non
    face to face sales activity in line with agreed targets.
  • Create and manage effective relationships with any
    brand partner sale / key account teams, Arora central teams and other Arora
    hotel or hotel cluster sales teams.
  • Become conversant with appropriate brand standards
    and brand tools relating to sales activity.
  • Manage customer relationships to ensure new sales
    opportunities are maximised, encourage repeat business and generally promote
    the wider Arora collection of hotels.
  • Execute and communicate to customers and the market,
    Arora Group and relevant Brand marketing initiatives and promotions.
  • Use public relations, marketing and social media
    resources and tools to improve sales effectiveness.


More about you...



  • Ideally at least one year’s experience in a customer
    facing hotel or hospitality department or in any other industry where the role
    has had some sales support function.
  • Team player with positive interpersonal skills
  • Demonstrate self-confidence, energy and enthusiasm.
  • Willing to adapt and change styles as and when
    necessary
  • Develops constructive relationships both within
    Arora Hotels and external clients and suppliers
  • Demonstrates an appetite for commercial awareness
  • Computer literate
  • Fantastic negotiation and persuasion skills
  • Basic Account Management skills
  • Ability to work under pressure & meet deadlines
  • Have the desire and ability to improve your
    knowledge and abilities through on-going training and development


 What’s in it for you…



Competitive salary



Holiday – 28 days holiday, enhanced after 5 years of
service.



But there’s more...



  • Complimentary on-site parking is
    available.
  • Discounted employee friends &
    family rates at Arora Hotels.
  • Food and beverage discounts.
  • Christmas gifts and employee
    parties.
  • Introduce a friend scheme.
  • Cycle 2 work scheme.
  • UK attraction discounts @ Merlin
    Entertainments.
  • Taste card.
  • Life assurance scheme.
  • Wage stream.
  • Employee assistance programme.
  • Arora star employee recognition.
  • Long service recognition award.


Grow with us...



We are growing rapidly and with growth comes advancement
opportunities. Being part of the Arora group there are exciting opportunities
for career progression and development across our properties and brands.



 

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