Inside Sales Representative

2 weeks ago

Cannock, United Kingdom Finning Full time

Description

:

Major Job Functions:

ISR Accounts – Maintain regular call cycle, build customer relationships, offering relevant products and services, grow account revenue via parts and service sales, ability to sell CSA’s. Promote all channels to purchase i.e. online etc.

Lead Generation – Share accounts with field sales reps, maintaining regular call cycle with customer, offering promotions, processing orders and supporting field sales rep as required

Incremental Business – Follow up on engineer’s service reports, quoting remedial repairs and generally other revenue generating streams

Personal Development – Attend regional meetings, visit own customer base, customer visits with field sales reps (overnight stays may be required) to aid ISR to progress into field sales role

Benefits:
In addition to a competitive salary, an attractive commission scheme, 25 days holiday, life insurance, up to 7% pension, and access to the company's share scheme, you will benefit from:

Enhanced maternity and paternity packages

Health Cash Plan

Family-friendly policies to support working parents

Support from a team of 40+ Mental Health first-aiders

Employee wellbeing solutions

Electric car scheme (UK)

The opportunity to support your charity of choice via Give As You Earn

Length of service or recognition awards

Knowledge:

Experience within a sales environment would be an advantage

Telesales experience is desirable

Good PC skills is essential, with ability to learn new systems

Previous experience with CRM

Full clean driving license.

Accountability:

Manage an existing regional customer database of circa 400 customers via telephone

Maintain CRM and develop customer/Finning relationship

Lead generation for allocated field account managers accounts

Follow up on incremental business

Active promotion of marketing campaigns, promotions and events

Effective maintenance relating to call cycles

Planning of repeat calls to accommodate customer requirements

Maintain accurate account details and machine population with own account database to aid marketing initiatives

Manage all online leads/inbound calls on a daily basis

Develop strong relationships with prospect and assigned customers

Connect with key decision makers

Promote all aspects of Finning; from parts and service through to CSAs

Become the account manager for the customer

Recommend Finning support services relevant to their needs and provide the customer with the best solution

Actively embrace and action new initiatives and changes.

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

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