Customer Service Advisor
3 weeks ago
The other stuff we are looking for Empathy combined with excellent communication and listening skills Excellent written communications skills Strong attention to detail Be comfortable working in a fast-paced environment where the customer always comes first You’ll be passionate about building great relationships with our customers Prior experience in customer service is beneficial, though not essential Excellent organisation skills to manage work stack and daily tasks
What's in it for you We know that benefits mean so much more than the 'stuff' we can give you, so we offer a wide range of support, rewards and tools - all focused on helping you to prioritise what really matters. You’ll find the full list of benefits on our careers site, including:
A basic salary of £22,308. 20% uplift for every hour worked on a Sunday. 20% uplift for every hour worked after 8pm, 7 days a week (already get this on a Sunday). Hybrid working with 2 days in the office and 3 days remote. 25 days’ annual leave and your birthday off, to treat yourself. An excellent pension scheme, matching up to 10%. Access to wellbeing benefits such as the Unmind App, BUPA medical cover (which you can opt to upgrade to cover loved ones) and critical illness cover. The option to buy and sell up to 5 days leave, to suit your personal needs. A Healthcare Plan & Life assurance. A host of family-friendly policies, including neonatal leave, 14-week paternity leave, and carers leave. As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters.
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