Assistant Data Analyst

Job summary

Werelooking for a detail-oriented Assistant Data Analyst to join our PerformanceTeam at Navigo. In this role, you will play a key part in managing and reportingon essential data that drives mental health services in North EastLincolnshire. Your work will help ensure that our data is accurate, timely, anduseful supporting both everyday operations and long-term strategic decisions.The work you do will directly support mental health services for our community.By making sure our data is reliable and accessible, you will contribute to a teamdedicated to making a meaningful impact.

Main duties of the job

Asan Assistant Data Analyst at Navigo, you will play a vital role in supportingmental health services through accurate, timely data analysis.

Data-DrivenImpact: Contribute directly to our services by ensuring high-quality,accessible data that drives strategic decision-making and improves mentalhealth service outcomes.

Hands-OnExperience: Gain practical experience in data analytics. You will assist inproducing reports, preparing routine data returns, resolving datadiscrepancies, and supporting essential information needs for Navigo

CollaborativeLearning: Work closely with teams across the organisation, from clinical staffto quality and performance colleagues, building strong working relationshipsthat enhance your role and broaden your understanding.

SharedValues: Embrace Navigo's ethos of compassion, excellence, andcommunity-centered care as we strive to make a positive impact on the lives ofthose we deliver a service to.

About us

Hello

We are Navigo. We look after North East Lincolnshire'smental health and well-being. We are an award-winning social enterprise thatprovides mental health services to the NHS and beyond.

The whole basis of our work isto deliver services that we would be happy for our own family to use.

We offer a range of mentalhealth services, including acute and community facilities as well as specialistsupport such as outstanding older adults inpatient services, rehabilitationand recovery community mental health and an outstanding specialist eatingdisorder facility.

Ranked as one of the top UKcompanies to work for, we featured in the Best Companies top 100 large companylist and were named sixth best health and social care company 2023.

As a social enterprise, we dothings a little bit differently and have also developed income-generating commerciallyviable businesses that provide training, education and employment opportunitiesincluding Grimsby Garden Centre and two cafes.

Working at Navigo is not likeworking anywhere else. Lots of places say that, but we really mean it.

We like to work withforward-thinking people who want to make a difference.

Come join us

Job description

Job responsibilities

Analytical

Assistin creating and run reports in Microsoft SQL Server.

Completesthe preparation and quality assurance of routine internal and externalinformation returns relevant to the postholders area of responsibility.

Assistin ensuring that Navigo's information systems meet organisational data needsand support mandatory data collection and performance indicators.

SupportPerformance team to provides analytical support to Navigo by developing anddelivering customised ad-hoc management reports/information packs.

Assistsin preparation of data for regular meetings

Ensuresthat all relevant data is received and input onto the information systems toenable Navigo's reporting timetables to be met.

Scrutinises Navigo performance on national mental health dashboards, investigating anydiscrepancies between local data and national submissions and make amendmentsto the national reporting process, as necessary

Interpretsand benchmarks national and local data to support strategic function.

Maintainsa detailed knowledge of NHS data definitions, standards and guidance onhealthcare information to ensure that systems are implemented and maintained.

Manipulationof large datasets and creation of spread sheets as well as analysing andresolving queries and discrepancies.

Analysessituations to identify and resolve problems relating to the Mental Healthclinical system and the Incident and Accident Reporting System

Supportsin the implementation, on-going development and maintenance of Navigo information systems used by the Mental Health Service to ensure they meet theinformation needs of Navigo.

Investigatesnational dataset post deadline files to improve data quality.

Ensuresthe Data Quality Maturity Index is kept to a high level

Extractsand analyses patient clinical records, applying sound judgement to interpretinformation that may not be easily coded

Communication

Thepost holder will

Formand maintain effective working relationships with:-

Internal

AssistantDirector of Quality and Performance

Headof Performance and Information

PerformanceTeam

QualityTeam

ClinicalLeads

Qualityand Performance Secretaries

OtherMental Health Service Staff (Clinical and Non-Clinical)

External

TPPSystmOne

Othersystem suppliers

Humberand North Yorkshire Integrated Care Partnership (ICB)

InformationTeams across the Region

NHSEngland

Communicatesanalytical/statistical matters to non-analytical/statistical professionals,advises, persuades on statistical techniques to be used.

Ableto explain complex and technical information governance issues tonon-information staff.

Planning

Adhereto relevant legislation and standards to safeguard information confidentiality,integrity, and availability.

Managetasks with competing priorities and prioritise workload to meet projecttimelines.

Aidin producing data for projects, business cases and quality improvement plans.

Toregularly report on progress, monitoring progress against plan, delivery of theproject purpose, and post project review to the appropriate forum (project orquality improvement plan lead)

Establishes,develops and maintains information systems to record information for NewInitiatives and Diversionary Schemes.

Policy

Operatewithin organisational and professional policies and procedures, exercisinginitiative while seeking guidance from managers when necessary.

HR andTraining

Providesupport to other members of the Performance team as required, around own areasof work.

Providesbasic guidance on the mental health clinical system and incident and AccidentReporting System.

Identifiesany training needs around the Mental Health Clinical System and the Incidentand Accident Reporting System and works with the System Trainer to resolvethem.

Continuesprofessional development to ensure they are kept up to date with new ways ofworking within their expertise

Utilisesonline community groups relevant to profession (, NHS FutureCollaborations) for support and new developments.

Undertakesurveys and audits as necessary to own work.

Toprovide cross-cover, ensuring continuity of service during periods of annualleave/sickness.

Ableto prioritise own workload and that of direct report to ensure adherence totimetables.

Providecross cover support within the analyst sub team.

Information

Providesand receives information on the mental health clinical system.

Maintains and develops in depth of knowledge of the Mental Healthclinical system and the Incident and Accident Reporting System setup.

Person Specification

Experience

Essential

Proven skills/training up to immediate level in MS Excel and basic data analysis Familiarity with data entry, data validation, and preparing data for analysis Experience working with information systems, including data entry

Desirable

Previous work experience related to data analytics Experience of contractual key performance indicators and data submissions Experience in creating SQL queries Knowledge of NHS data quality standards Basic understanding of NHS data standards and data flows

Other requirements

Essential

Awareness of confidentiality issues including data protection act, GDPR and all other relevant security & confidentiality legislation & guidance. Mental health awareness

Desirable

Awareness of National NHS policy objectives Knowledge and understanding of medical terminology. Understanding of Statistical Process Control Charts

Skills & Attributes

Essential

Ability to manage routine information submissions and reporting schedules Basic analytical skills for interpreting and summarising data in reports Good verbal, written & communication skills. Experience of using Microsoft Office particularly Word, PowerPoint, Teams and Excel Ability to communicate complex information issues to a wide range of groups Ability to operate effectively as part of a team. Good problem-solving skills. Attention to detail. Ability to prioritise workload. Ability to work to tight deadlines and work under pressure for long periods of time Ability to learn new skills and to support the development of the role through appraisal processes. Demonstrate willingness to undertake new responsibilities and of a flexible approach to duties and working arrangements

Desirable

Able to demonstrate an understanding of the wider implications of decisions within own area

Qualifications

Essential

Education to Level 3 (, A-levels) or equivalent experience in data support GCSE in English and Maths, Grades A-C, 9-4 or equivalent

Desirable

SQL/Other Programming Language Educated to degree level, or equivalent experience as an analyst. IT Qualification Apha Analyst accredited

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