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Operations Administrator

4 months ago


Coatbridge, United Kingdom ICB (Waterproofing) Ltd Full time

ICB (Waterproofing) Ltd

We are one of the UK's leading suppliers of Waterproofing solutions, predominantly for flat roofs and we are looking for a passionate and experienced Operations Administrator to join our site in Coatbridge, Scotland.

Duties:

  • To process sales and purchase orders
  • To input orders into the computer processing system
  • Deal directly with customers by telephone, electronically and face to face
  • Liaise with contractors and customers on issues of order progress etc
  • Respond promptly to customer inquiries and to handle and resolve complaints
  • Keeping the databases up to date
  • Helping with credit control
  • Invoicing

Requirements

Essential:

  • Good IT/Microsoft skills
  • Customer Service
  • Good telephone manner
  • Attention to detail

Desired:

  • Experience with CRM System

Benefits

In return, we are offering the ideal candidate an attractive salary, 25 days of annual leave per annum plus bank holidays off, a generous pension scheme, private healthcare and a discretionary bonus scheme The successful candidate will also receive comprehensive development and training opportunities. And, as an added bonus, we shut down for the Christmas period