Service Centre Administrator
5 months ago
Service Centre Administrator: Join a Global Leader (North Lanarkshire)
**Are you a reliable and organised individual with a passion for excellent customer service?**
Do you thrive in a fast-paced environment and enjoy utilising your computer skills to solve problems and ensure smooth operations?
We are a well-established service depot for a global market leader, part of a network of regional centres across the UK. We're looking for a skilled and motivated Service Centre Administrator to join our team in North Lanarkshire.
**In this role, you'll be responsible for**:
- Managing and scheduling work orders using our computerised systems
- Providing exceptional customer service via phone, handling enquiries related to service bookings, parts, and repairs
- Working collaboratively with our field and workshop engineers to ensure efficient job completion
- Maintaining accurate service records and data entry
- Contributing to a positive and organised work environment
**We're looking for someone who**:
- Has experience in a similar customer service or administrator role, ideally within a service-orientated environment
- Enjoys clear and concise communication, both verbally and in writing
- Demonstrates excellent organisational skills with a keen eye for detail
- Thrives in a collaborative environment and enjoys working as part of a team
**What we offer**:
- Competitive salary of £25,000 per year and benefits package
- The opportunity to join a stable and well-established global organisation
- A supportive and friendly work environment
- Monday-Friday working pattern with no weekend commitments
**Ready to take the next step in your career?**
If you're a highly organised and customer-focused individual with a passion for efficiency, then we want to hear from you
**Job Types**: Full-time, Permanent
**Salary**: £24,000.00-£25,000.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- Day shift
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Administrative experience: 1 year (required)
**Language**:
- English (required)
Ability to Commute:
- Coatbridge, North Lanarkshire (required)
Work Location: In person
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