Operations Administrator
6 months ago
**ICB (Waterproofing) Ltd**
We are one of the UK's leading suppliers of Waterproofing solutions, predominantly for flat roofs and we are looking for a passionate and experienced Operations Administrator to join our site in Coatbridge, Scotland.
**Duties**:
- To process sales and purchase orders
- To input orders into the computer processing system
- Deal directly with customers by telephone, electronically and face to face
- Liaise with contractors and customers on issues of order progress etc
- Respond promptly to customer inquiries and to handle and resolve complaints
- Keeping the databases up to date
- Helping with credit control
- Invoicing
**Requirements**:
**Essential**:
- Good IT/Microsoft skills
- Customer Service
- Good telephone manner
- Attention to detail
**Desired**:
- Experience with CRM System
**Benefits
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