Guest Service Supervisor
7 months ago
Role Responsibility
The Guest Service Supervisor is primarily responsible for leading and managing the Guest Service Team in accordance with and to the standards required by Rapport, the client, and all other contractors. To be responsible for the overall efficient and effective management of the building to provide great quality of service. Responsible for the guest service journey, team engagement and escalation of all complaints. Maintain a strong awareness of business activity and communicate all updates to your team members Suggest improvements/ innovations to enhance the guest/client experience Always seek to find inspiration in your role and deliver a brilliant guest experience Ensure awareness of business activity To have (once trained) a full understanding of the relevant booking systems and technology used on site to support with the guest journey Take ownership of any issues and follow them to completion
The Ideal Candidate
The Ideal Candidate
I am an up-beat individual with integrity and a can-do attitude. I am passionate about delivering great service and take responsibility for my contribution to the team. I like to think ‘outside of the box’ and always look for innovative ways to improve efficiencies within an office environment and enhance customer service, whilst showing that I am flexible and adaptable in my approach to everything that I do. I enjoy managing my own tasks and responsibilities and working to deadlines to deliver for the people around me. I have proven people management skills, relevant experience of customer and client services delivery, results oriented, and proven experience in managing successful teams.-
Guest Service Team Lead
3 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Rapport Guest Services Full timeJob OverviewAs a Guest Service Supervisor with Rapport Guest Services, you will lead and manage the Guest Service Team to deliver exceptional quality of service. Your role will be to ensure the efficient and effective management of the building, providing a great guest experience and escalating any complaints.Key ResponsibilitiesLead and manage the Guest...
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Experienced Guest Services Professional
2 weeks ago
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Multiskilled Guest Service Ambassador
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Workplace Service Supervisor
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Multiskilled Guest Service Ambassador
6 months ago
Milton Keynes, United Kingdom Rapport Guest Services Full timeRole Responsibility To provide excellent service to internal clients and guests alike, carrying out all duties to the highest of standards. Warmly greet all guests/ visitors with a smile Take ownership of the ground floor / welcome area within the building, consistently look for ways to make the guest or client experiences memorable To be...
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Guest Service Team Lead
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Rapport Guest Services Full timeRole ResponsibilityThe Guest Service Team Lead is primarily responsible for leading and managing the Guest Service Team in accordance with and to the standards required by Rapport to provide exceptional quality of service.Responsible for the overall efficient and effective management of the building to deliver great customer experiences.Maintain a strong...
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Service Team Lead
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