IT Operations Analyst
6 months ago
Ecolab UK and Ireland is proud to be a Great Place to Work- Certified Company
Our associates have spoken and recognised outstanding employee experience. So, when you join our Enterprise Technology Team (IT), as an Operations Analyst within the Client Services Team, not only do you get to work for a company that helps change the world, you will also get to work for a company that is committed to creating great workplaces for their associates.
Client Services is a Tier 2 team that are considered the face of Enterprise Technology Solutions who support our user base. The role involves both remote and face-to-face interactions and offers opportunities to provide support and develop working relationships across Europe. The role will be based in the UK Headquarters in Northwich.
Key responsibilities:
Providing IT support to end users based across Market North regions of the UK, Republic of Ireland, Netherlands, Nordics and Switzerland.
Liaise with partners and vendors on IT related user support.
Perform incident and problem analysis to resolve or escalate incidents and requests.
Perform implementation support.
Attend end-user meetings as requested.
Work with ETS global support teams to act as a local ‘hands and eyes’ resource as required to ensure regional infrastructure is maintained at a high service availability level.
Creation and upkeep of Knowledge Base articles.
Creation of training materials for end users at all IT knowledge levels
Candidates must have:
Degree and or relevant qualification in technical field and at least 3 years of IT experience including 2 years in a technical customer support role.
Full driving license as travel to provide onsite support to various UK sites required.
A valid passport as the opportunity to travel within the European region is part of the role.
Customer service focused skills. The role will require working with end users at all levels of Ecolab with various levels of IT knowledge and directly supporting top-level management and global senior executives remotely and in person.
Familiarity with:
Microsoft O365.
Microsoft Windows 10 & 11 OS and applications support.
Apple macOS and applications support.
Mobile Phone (Android & iOS) and Mobile Device Management.
Remotely supporting end users.
ITIL processes and ticketing systems (ServiceNow).
Microsoft Autopilot deployment, Entra and Intune.
VPN, remote/wireless access connectivity configuration and maintenance.
FollowMe printing (PrinterLogic, Ysoft\SafeQ)
Working in office and production environments
Developed skills in the following areas:
Troubleshooting and problem analysis.
Oral and written communications in English with an ability to explain processes and resolutions clearly.
Presentation and training skills.
Team oriented, a willingness to help other team members is vital.
Dealing with people face to face.
What’s in it for you?
Salary up to £34,000.
Investment in your training and development
25 days holiday plus 8 days Bank Holiday 4% Flexible Benefits.
A wide range of benefits (extended to families) or to be used as salary increase
Pension and 4 x annual salary Life Assurance benefits
Opportunity to purchase company shares
A long-term career within a business that recognises the talent to progress, inclusive of global opportunities
Our Commitment to Diversity and Inclusion
At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, colour, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.
In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.
Our Commitment to Diversity and Inclusion
Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. Our goal is to fully utilize minority, female, and disabled individuals at all levels of the workforce. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.
-
IT Operations Analyst
1 month ago
Northwich, Cheshire, United Kingdom Ecolab Full timeEcolab UK and Ireland is a leading provider of solutions for the food, healthcare, and hospitality industries. We are seeking an IT Operations Analyst to join our Enterprise Technology Team, where you will play a key role in supporting our user base across Europe.The successful candidate will provide IT support to end users based across the UK, Republic of...
-
Revenue Analyst
2 weeks ago
Northwich, United Kingdom CV-Library Full timeThis position is for a dedicated Revenue Analyst. The role involves meticulous data analysis, forecasting, and reporting to optimise revenue streams and financial planning. Client Details Our client is a well-established entity are renowned for their commitment to quality and customer satisfaction, operating in multiple locations across the...
-
IT Operations Support Specialist
4 weeks ago
Northwich, Cheshire, United Kingdom Ecolab Full timeIT Operations Analyst RoleAs an IT Operations Analyst at Ecolab, you will play a key role in providing technical support to end-users across various regions. Your primary responsibilities will include resolving IT-related issues, collaborating with partners and vendors, and performing incident and problem analysis to ensure seamless service availability.Key...
-
Commercial Performance Analyst
6 days ago
Northwich, Cheshire, United Kingdom Page Personnel Sales Full timeAbout UsPage Personnel Sales is a well-established entity renowned for its commitment to quality and customer satisfaction, operating in multiple locations across the globe.Job DescriptionWe are seeking an experienced Commercial Performance Analyst to play a key role in our commercial team, optimising sales and revenue across multiple markets.Regular...
-
Laboratory Equipment Support Analyst Role
4 weeks ago
Northwich, United Kingdom Bespak Full timeJob Details:Bespak is seeking a skilled Laboratory Equipment Support Analyst to work on-site at our Holmes Chapel location, CW4 8BE is not required information for the role. The ideal candidate will have a strong understanding of laboratory equipment maintenance and repair. The salary for this permanent, onsite role is within the range of £25,000 to...
-
Business Operations Specialist
4 weeks ago
Northwich, Cheshire, United Kingdom Dechra Full timeAbout the RoleDechra is a global specialist in veterinary pharmaceuticals, and we're seeking a Business Analyst to support our digital transformation. This is an exciting opportunity to work in a fast-paced environment, implementing Oracle Cloud applications across our manufacturing sites.As a Business Analyst, you will support the Global Process Owner,...
-
IT Operations Specialist
2 weeks ago
Northwich, Cheshire, United Kingdom Ecolab Full timeUnlock a Rewarding Career with EcolabAre you passionate about delivering exceptional technical support and driving business growth? Join our dynamic team at Ecolab, where innovation meets opportunity.About the Role:As an IT Operations Analyst, you will be responsible for providing top-notch technical assistance to end-users across various regions. Your...
-
Business Analyst
2 weeks ago
Northwich, United Kingdom Dechra Full timeVacancies Business Analyst - ERP (FTC DEC-25) Job Introduction Thanks for checking out our vacancy, we’re delighted you want to learn more about Dechra. Dechra are a growing, global specialist within the world of veterinary pharmaceuticals. Our expertise is in the development, manufacture, marketing and sales of high quality products...
-
IT Support Specialist
1 week ago
Northwich, Cheshire, United Kingdom Ecolab Full timeAbout EcolabEcolab is a global leader in water, hygiene, and infection prevention solutions. As an IT Operations Analyst, you will play a crucial role in ensuring the smooth operation of our Enterprise Technology Team.
-
Business Operations Specialist
3 weeks ago
Northwich, Cheshire, United Kingdom Dechra Full timeJob IntroductionDechra, a global specialist in veterinary pharmaceuticals, is seeking a highly skilled Business Analyst to support the implementation of Oracle Cloud applications.The successful candidate will work closely with the Global Process Owner to ensure the timely completion of project deliverables and activities.Key ResponsibilitiesSupport the...
-
Business Analyst
2 days ago
Northwich, United Kingdom Dechra Full timeSummary Thanks for checking out our vacancy, we're delighted you want to learn more about Dechra.Dechra are a growing, global specialist within the world of veterinary pharmaceuticals.Our expertise is in the development, manufacture, marketing and sales of high quality products exclusively for veterinarians worldwide.Here at Dechra, our values are embedded...
-
Business Analyst
6 days ago
Northwich, Cheshire, United Kingdom Frank Roberts & Sons Ltd Full timeKey Responsibilities:• Develop and maintain business processes and systems to ensure efficiency and effectiveness.• Collaborate with cross-functional teams to identify and implement process improvements.• Analyze data and metrics to inform business decisions and drive growth.About Our Company:{company} is a leading provider of innovative solutions and...
-
Transport Operations Coordinator
1 month ago
Northwich, Cheshire, United Kingdom Culina Group Full timeJob Title: Transport AdministratorWe are seeking a skilled Transport Administrator to join our team at Culina Group. As a key member of our Transport team, you will be responsible for the daily creation of customer consignments, ensuring accuracy of information at all times.Key Responsibilities:Create and check all daily customer consignments on the in-house...
-
Business Analyst
1 month ago
Northwich, United Kingdom Dechra Full timeSummaryThanks for checking out our vacancy, we're delighted you want to learn more about Dechra.Dechra are a growing, global specialist within the world of veterinary pharmaceuticals. Our expertise is in the development, manufacture, marketing and sales of high quality products exclusively for veterinarians worldwide.Here at Dechra, our values are embedded...
-
Business Analyst
6 months ago
Northwich, United Kingdom Dechra Full timeJob Introduction Thanks for checking out our vacancy, we’re delighted you want to learn more about Dechra. Dechra are a growing, global specialist within the world of veterinary pharmaceuticals. Our expertise is in the development, manufacture, marketing and sales of high quality products exclusively for veterinarians worldwide. Here at Dechra,...
-
IT Operations and Support Specialist
3 weeks ago
Northwich, Cheshire, United Kingdom Ecolab Full timeAbout the RoleWe are seeking an IT Operations Analyst to join our Enterprise Technology Team at Ecolab UK and Ireland. The successful candidate will provide IT support to end users across the UK, Ireland, Netherlands, Nordics, and Switzerland.Key Responsibilities:Provide IT support to end users based across Market North regions.Liaise with partners and...
-
Maintenance Director
4 weeks ago
Northwich, United Kingdom First Recruitment Group - IT Full timeMaintenance ManagerAbout the RoleThe Maintenance Manager will be responsible for developing and implementing the maintenance strategy to ensure operational excellence. This involves close collaboration with key stakeholders, overseeing major plant outages, and driving continuous improvement initiatives across all areas of maintenance.Key Responsibilities•...
-
Mechanical Technician
3 weeks ago
Northwich, United Kingdom First Recruitment Group - IT Full timeMechanical TechnicianLocation: Northwich, CheshireNegotiable SalaryPermanent Are you a Mechanical Technician looking for your next opportunity? A leading engineering company that maintain the largest onshore natural gas storage asset in the UK is looking for a skilled and safety-oriented Mechanical Technician to join the Gas Plant Operations & Maintenance...
-
Mechanical Technician
11 hours ago
Northwich, United Kingdom First Recruitment Group - IT Full timeMechanical Technician Location: Northwich, Cheshire Negotiable Salary Permanent Are you a Mechanical Technician looking for your next opportunity?A leading engineering company that maintain the largest onshore natural gas storage asset in the UK is looking for a skilled and safety-oriented Mechanical Technician to join the Gas Plant Operations & Maintenance...
-
Sales and Revenue Optimisation Expert
6 days ago
Northwich, Cheshire, United Kingdom Page Personnel Sales Full timeAbout Our ClientOur client Page Personnel Sales is committed to quality and customer satisfaction, operating in multiple locations across the globe.Job Title: Commercial Performance AnalystSalary (excluding bonuses): £42,500.00 per annum, depending on experience.Job DescriptionThis role involves playing a key part in the commercial team, optimising sales...