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Medical Secretary

4 months ago

SaltburnbytheSea, United Kingdom Hillside Practice Full time

Job summary

Hillside Practice is looking for a medical secretary to join our existing team, the candidet needs to be a reliable, motivated and flexible team player with excellent communication and IT skills.

This is a challenging role working in a constantly changing environment, the ability to multitask is a necessity.

Previous primary care experience would be an advantage.

Main duties of the job

Your role will involve general secretarial duties, whilst assisting and directing patients to appropriate services or health care professionals in a courteous, efficient and effective way.

Computer data, processing and recording information in accordance with practice policy. Be responsible for the NHS e-Referral Service (e-RS) process as required by the practice. Take responsibility of all medical/insurance forms, reports whilst ensuring consent is provided and recorded. Ensure that charges are invoiced appropriately and logged and balanced at the end of each month. You will facilitate effective communication between patients, members of the primary healthcare team, secondary care and other associated agencies.

About us

Hillside Practice is a busy semi- rural general practice with 9400 patients, with an extensive and supportive clinical and admin team.

We are a teaching practice for Medical Students, FY2's and GP Registrars working in a lovley modern purpose built premises.

Job description

Job responsibilities

Working within the secretarial team whilst adhering to practice policies and protocols, the medical secretary will assist the practice team in the provision and delivery of exceptional patient care.

Duties can include but are not limited to:

To provide secretarial services to the practice, which include typing of referrals,letters, minutes and reports. Be responsible for the NHS e-Referral Service (e-RS) process as required by the practice. Take responsibility and processing of incoming forms/reports. Scanning them into the database as necessary. Ensure all charges are invoiced appropriately and logged and balanced at the end of each month. Chasing hospital appointments/queries as appropriate. Pulling/Photocopying medical notes for external organisations. Person Specification

Qualifications

Essential

Educated to GCSE level or equivalent.

Experience

Essential

Experience of working in general practice. Experience with working with the general public. Knowledge of the NHS e Referral Service (e-RS). Good communication and interpersonal skills.

Desirable

Knowledge of Systmone (Clinical system).