Tusker Customer Excellence Advisor

**Responsibilities**: - Vehicle off road management of vehicles as a result of an accident to reduce vehicle downtime and hire costs - Management of the rental length including off-hire of bookings as required. - Interacting with Accident Management provider and Insurance department to monitor, review and manage ongoing and problematic cases. - Responsible...

Responsible for the co-ordination of vehicle specific topics with drivers, vehicle repairers and other suppliers to ensure a cost effective, and customer focused experience. Key objective is the delivery of the effective cost management and an exceptional customer driver journey for Tusker’s customers - First point of resolution for vehicle related topics...

Responsible for the co-ordination of vehicle specific topics with drivers, vehicle repairers and other suppliers to ensure a cost effective, and customer focused experience. Key objective is the delivery of the effective cost management and an exceptional customer driver journey for Tusker’s customers - First point of resolution for vehicle related topics...

About this OpportunityWe are seeking a highly skilled and experienced professional to join our team as a Tusker Senior Call Centre Advisor. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers and stakeholders.Key ResponsibilitiesAssist with the post-implementation stage of accounts,...

Working within a small dedicated team, your role will include proactive selling of the car scheme, providing excellent pre-sale advice and building a report with the customer. Reporting to the Supervisor of the Employee Engagement team, you’ll work closely with the rest of the Employee Engagement Team and contribute to the continued growth and development...

Due to continued expansion of our customer base, a new vacancy has arisen for a bright and proactive person to join the Customer Service Team. Key Responsibilities - Maintaining customer records within CRM (salesforce) and other related systems, ensuring information is updated in a clear and concise manner at every touch point - Checking lead-times for...

Position Overview JOB TITLE: B2C Marketing Executive (New Business) SALARY: £33,982 LOCATION: Hybrid working model HOURS: Full-time Role Summary This position is an excellent opportunity for a motivated and skilled marketer to join the New Business Communication Team within the Marketing Department. The Marketing Executive will be...

Position Overview JOB TITLE: B2C Marketing Executive (New Business) SALARY: £33,982 LOCATION: Hybrid working arrangement HOURS: Full-time Role Summary We are seeking a dynamic and qualified marketer to join our New Business Communication Team within the Marketing Department. This role is essential for managing and executing...

Description JOB TITLE: Driver Excellence SALARY: £29431 LOCATION(S): Watford HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least three days per week, or 60% of our time, at our Watford office site. During the training period, we do ask new starters to be in the office 5 days a week until they are...

**Swedish Speaking Customer Service Advisor** **Full time and Permanent** **Hybrid working - 2 days per week in Watford (WD18)** **What’s in it for you?** - £800 lunch allowance - Work anywhere 4 weeks per year - Great opportunities for progression and development - Health Insurance - 30 days holiday entitlement - Working for a company nominated by...

Description JOB TITLE: Customer Complaints Advisor SALARY: £29431 LOCATION(S): Watford HOURS : Full-time WORKING PATTERN : For the first 6 months you will be in office for 5 days a week and then move to hybrid, which involves spending at least three days per week at the Watford office site About this Opportunity To support...

About this OpportunityThe efficient and effective management of Tusker's new vehicle order requests, ensuring vehicle orders and requotes are processed with dealers and manufacturers within required Key Performance Indicators (KPIs).ResponsibilitiesManage the daily operations of the Order & Placing team, working with team members to ensure orders are placed...

Customer Service AdvisorAbout the Role:Brook Street is seeking a dedicated customer service advisor to enhance our dynamic team. This position offers a vibrant work environment with excellent incentives.Key Responsibilities:- Addressing customer inquiries with professionalism and care.- Maintaining accurate records by documenting interactions in customer...

Description JOB TITLE: Remarketing & Insurance Co-ordinator SALARY: £33,982 LOCATION(S): Watford HOURS : Full-time WORKING PATTERN : Our work style is hybrid, which involves spending at least three days per week, or 60% of our time, at one of our Watford sites. During the training period, we do ask new starters to be in the office 5...

Watford, England, United Kingdom £ 32,367.00 - 32,367.00 (British Pound Sterling) **About the job Customer Excellence Senior Advisor**: **Client Overview**: Our client is a leading provider of vehicle leasing services across the UK. With exciting commercial backing, they continue to deliver exponential growth year on year and are looking to growth and...

About this OpportunityWe are seeking a highly skilled and motivated individual to join our Vehicle Operations team as a Case Handler. As a key member of our team, you will be responsible for the daily operational delivery of Rental, Stop Gap, and MOT processes.Key Responsibilities:Assist the Vehicle Operations Executive with Stopgap and Daily Rental...

About this OpportunityWe are seeking a highly skilled and motivated individual to join our Vehicle Operations team as a Case Handler. As a key member of our team, you will be responsible for the daily operational delivery of Rental, Stop Gap, and MOT processes.Key Responsibilities:Assist the Vehicle Operations Executive with Stopgap and Daily Rental...

Key responsibilties: - Design best in-class templates to hit operate and engagement objectives. - Ensuring messaging and content is accurate and compelling for our audiences. Social Media Our social media profiles are jointly managed within the team. As an adhoc responsibility, you may be required to: - Community management of social profiles, often...

To support the Team, Customers and Drivers by carrying out accurate administrative duties, within contract agreement amendments. Key responsibilties - Responsible for amending all agreements competently - Owns any interaction through to completion, proactively chasing responses internally and externally where needed to complete a task - Take time to...

Description JOB TITLE: SOC- Order Admin & Placing Advisor -Watford SALARY: £29431 LOCATION(S): Watford HOURS : Full-time WORKING PATTERN : Our work style is hybrid, which involves spending at least three days per week, or 60% of our time, at our Watford site. During the training period, we do ask new starters to be in the office 5...