Tusker Senior Call Centre Advisor

6 days ago

Watford, Hertfordshire, United Kingdom Lloyds Banking Group Full time

About this Opportunity

We are seeking a highly skilled and experienced professional to join our team as a Tusker Senior Call Centre Advisor. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers and stakeholders.

Key Responsibilities

  • Assist with the post-implementation stage of accounts, ensuring that Tusker processes are embedded in a positive and efficient manner for both Tusker and the employer.
  • Build and maintain strong, professional relationships with colleagues and customers, particularly with ADMS, Resolutions, Line Manager, other teams, and other team Supervisors.
  • Own any interaction through to completion, proactively chasing responses internally and externally where needed to complete a task.
  • Respond to all interactions articulately and professionally, providing all the information required first time and ensuring information is accurate and kept up to date.
  • Be flexible to take on bespoke and ad hoc tasks allocated by Line Manager.
  • Take time to understand the customer's needs, looking for the root cause and using each opportunity to explain, educate, and champion improvements.

About us

We are a leading provider of car leasing solutions, dedicated to helping organizations offer their employees a car that will have less impact on the environment. We take pride in our commitment to sustainability and our focus on delivering exceptional customer service.

What we offer

  • A generous pension contribution of up to 15%
  • An annual performance-related bonus
  • Share schemes including free shares
  • Benefits you can adapt to your lifestyle, such as discounted shopping
  • 24 days' holiday, with bank holidays on top
  • A range of wellbeing initiatives and generous parental leave policies

About working for us

We are committed to creating a values-led culture and building a workforce that reflects the diversity of our customers and communities. We believe in inclusivity and want our people to feel that they belong and can be their best, regardless of background, identity, or culture.

  • Tusker - Consumer Marketing Coordinator

    3 weeks ago

    Watford, Hertfordshire, United Kingdom Lloyds Banking Group Full time

    Position Overview JOB TITLE: B2C Marketing Executive (New Business) SALARY: £33,982 LOCATION: Hybrid working model HOURS: Full-time Role Summary This position is an excellent opportunity for a motivated and skilled marketer to join the New Business Communication Team within the Marketing Department. The Marketing Executive will be...

  • Strategic Finance Analyst

    3 weeks ago

    Watford, Hertfordshire, United Kingdom Lloyds Banking Group Full time

    Position Overview JOB TITLE: FP&A Analyst SALARY: £42,120 - £51,480 LOCATION(S): Watford HOURS: Full-time WORKING PATTERN: Hybrid work model, requiring a minimum of two days per week at the office Role Summary The FP&A Analyst position at Tusker presents an exceptional opportunity for a driven professional to contribute to our...

  • Senior Legal Advisor

    4 days ago

    Watford, Hertfordshire, United Kingdom VINCI Building UK Full time

    Job OverviewWe are seeking a highly experienced Senior Legal Advisor to join our legal team at VINCI Building UK. As a Senior Legal Advisor, you will play a key role in advising on and conducting contentious construction matters, including adjudications, and providing legal support to our project and delivery teams.Key ResponsibilitiesAdvising on and...

  • Senior Legal Advisor

    4 days ago

    Watford, Hertfordshire, United Kingdom VINCI Building UK Full time

    Job OverviewWe are seeking a highly experienced Senior Legal Advisor to join our legal team at VINCI Building UK. As a Senior Legal Advisor, you will play a key role in advising on and conducting contentious construction matters, including adjudications, and providing legal support to our project and delivery teams.Key ResponsibilitiesAdvising on and...

  • Senior Corporate Tax Advisor

    3 weeks ago

    Watford, Hertfordshire, United Kingdom TechNET IT Recruitment Ltd Full time

    Exciting Opportunity: Senior Corporate Tax Advisor Position AvailableLocation: Remote with Flexible Work OptionsSalary: CompetitiveTechNET IT Recruitment Ltd is on the lookout for a Senior Corporate Tax Advisor to enhance our esteemed Accounts & Tax Advisory division. The selected individual will take charge of the compliance responsibilities for a varied...

  • Senior Project Manager

    6 days ago

    Watford, Hertfordshire, United Kingdom LJB Recruit Full time

    Job DescriptionJob Title: Senior Project Manager - Data CentresJob Type: Full-timeCompany: LJB RecruitLocation: Remote (with occasional travel)Job Category: Project ManagementJob SummaryWe are seeking an experienced Senior Project Manager to join our team at LJB Recruit. The successful candidate will be responsible for overseeing the planning, execution, and...

  • Senior Mortgage Advisor

    4 days ago

    Watford, Hertfordshire, United Kingdom Sequence (UK) Ltd Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Mortgage Advisor to join our team at Sequence (UK) Ltd. As a Senior Mortgage Advisor, you will play a crucial role in providing expert advice and guidance to our clients, helping them to achieve their financial goals.Key ResponsibilitiesBuilding strong relationships with our clients and...

  • Senior Mortgage Advisor

    4 days ago

    Watford, Hertfordshire, United Kingdom Sequence (UK) Ltd Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Mortgage Advisor to join our team at Sequence (UK) Ltd. As a Senior Mortgage Advisor, you will play a crucial role in providing expert advice and guidance to our clients, helping them to achieve their financial goals.Key ResponsibilitiesBuilding strong relationships with our clients and...

  • Administration Advisor

    6 hours ago

    Watford, Hertfordshire, United Kingdom East and North Herts NHS Trust Full time

    About the RoleWe are seeking a highly organized and customer-focused individual to join our team as an Administration Advisor in our Contact Centre. As a key member of our team, you will be responsible for providing exceptional service to our patients and stakeholders, ensuring that their needs are met in a timely and efficient manner.Key...

  • Administration Advisor

    9 hours ago

    Watford, Hertfordshire, United Kingdom East and North Herts NHS Trust Full time

    About the RoleWe are seeking a highly organized and customer-focused individual to join our team as an Administration Advisor in our Contact Centre. As a key member of our team, you will be responsible for providing exceptional service to our patients and stakeholders, ensuring that their needs are met in a timely and efficient manner.Key...

  • Senior Project Manager

    6 days ago

    Watford, Hertfordshire, United Kingdom CV Library Full time

    Job DescriptionJob Title: Senior Project ManagerJob Summary:We are seeking an experienced Senior Project Manager to join our team at CV Library. The successful candidate will be responsible for overseeing the planning, execution, and delivery of projects within our organisation.Key Responsibilities:Act as the Senior Project Manager for the projects...

  • Data Centre Architect

    4 days ago

    Watford, Hertfordshire, United Kingdom Eco Careers LTD. Full time

    About Eco Careers LTD.Eco Careers LTD. is a leading architecture firm specialising in the design and development of state-of-the-art data centres. With a strong emphasis on innovation, sustainability, and functionality, the practice delivers cutting-edge solutions tailored to meet the demands of the rapidly evolving data industry.The firm is known for its...

  • Data Centre Architect

    5 days ago

    Watford, Hertfordshire, United Kingdom Eco Careers LTD. Full time

    About Eco Careers LTD.Eco Careers LTD. is a leading architecture firm specialising in the design and development of state-of-the-art data centres. With a strong emphasis on innovation, sustainability, and functionality, the practice delivers cutting-edge solutions tailored to meet the demands of the rapidly evolving data industry.The firm is known for its...

  • Data Senior Project Manager

    2 days ago

    Watford, Hertfordshire, United Kingdom LJB Recruit Full time

    Job DescriptionSenior Project Manager – Data CentresLJB Recruit is seeking a highly experienced Senior Project Manager to join our team and support the delivery of projects within the data centre sector.The successful candidate will be responsible for overseeing the planning, execution, and delivery of projects, taking full ownership of the project...

  • Data Senior Project Manager

    2 days ago

    Watford, Hertfordshire, United Kingdom LJB Recruit Full time

    Job DescriptionSenior Project Manager – Data CentresLJB Recruit is seeking a highly experienced Senior Project Manager to join our team and support the delivery of projects within the data centre sector.The successful candidate will be responsible for overseeing the planning, execution, and delivery of projects, taking full ownership of the project...

  • Senior Project Manager

    6 days ago

    Watford, Hertfordshire, United Kingdom LJB Recruit Full time

    About the RoleLJB Recruit is seeking a highly experienced Senior Project Manager to join our team. As a Senior Project Manager, you will be responsible for overseeing the planning, execution, and delivery of projects within our organisation.Key ResponsibilitiesAct as the Senior Project Manager for the projects department, working across the portfolio of UK...

  • Mortgage Advisor

    6 days ago

    Watford, Hertfordshire, United Kingdom Sequence (UK) Ltd Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Mortgage Advisor to join our team at Sequence (UK) Ltd. As a Senior Mortgage Advisor, you will play a crucial role in providing expert advice and guidance to our clients, helping them to achieve their financial goals.Key ResponsibilitiesBuilding strong relationships with our clients and...

  • Senior Mortgage Advisor

    4 days ago

    Watford, Hertfordshire, United Kingdom Brown & Merry Full time

    Job SummaryBrown & Merry Estate Agency is seeking a highly skilled Senior Mortgage Advisor to join their team in Watford. As a Senior Mortgage Advisor, you will be responsible for providing expert advice on a range of products and services to meet customers' needs.Key ResponsibilitiesBuilding Relationships with the Estate Agency team through training and...

  • Senior Mortgage Advisor

    7 days ago

    Watford, Hertfordshire, United Kingdom Brown & Merry Full time

    Job SummaryBrown & Merry Estate Agency is seeking a highly skilled Senior Mortgage Advisor to join their team in Watford. As a Senior Mortgage Advisor, you will be responsible for providing expert advice on a range of products and services to meet customers' needs.Key ResponsibilitiesBuilding Relationships with the Estate Agency team through training and...

  • Financial Planning

    3 weeks ago

    Watford, Hertfordshire, United Kingdom Lloyds Banking Group Full time

    Position Overview JOB TITLE: FP&A Analyst SALARY: £42,120 - £51,480 LOCATION(S): Watford HOURS: Full-time WORKING PATTERN: Hybrid work model, requiring at least two days per week in the Watford office Opportunity Description Following our recent acquisition by Lloyds Banking Group, Tusker is enhancing its financial planning and...