Customer Service Advisor
4 months ago
Due to continued expansion of our customer base, a new vacancy has arisen for a bright and proactive person to join the Customer Service Team.
Key Responsibilities
- Maintaining customer records within CRM (salesforce) and other related systems, ensuring information is updated in a clear and concise manner at every touch point
- Checking lead-times for motor vehicles
- Management of agreed paperwork for order
- Updating customers on progress of their order
- Taking ownership and personal accountability of any queries or issues that are raised
- Building relationships, supporting, and liaising with all internal departments as required, enabling everyone involved to deliver a premium customer experience in all instances.Due to continued expansion of our customer base, a new vacancy has arisen for a bright and proactive person to join the Customer Service Team.
**Job Types**: Full-time, Permanent
**Salary**: £25,000.00 per year
**Benefits**:
- Additional leave
- Casual dress
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Private medical insurance
- Referral programme
- Store discount
- Work from home
Schedule:
- Day shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Watford: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer service: 1 year (required)
Work Location: Hybrid remote in Watford
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