Customer Service Advisor

6 months ago


Watford, United Kingdom Sigma Pharmaceuticals Full time

**About us**

Sigma is a family-owned and family-run business, which has been serving Independent Pharmacies, Dispensing Doctors, and Hospitals for over 40 years. Being one of the largest independent pharmacy wholesalers in the UK meeting the independent needs of customers is at our heart.

We are growing a new division and are looking to recruit a Customer Service Advisor who will provide support to our existing customers and suppliers.

**The role**:
**Key Tasks**

1) Sales reports and customer account administration

2) Database management

3) Coordination with warehouse and ERP for stock selection

4) Coordination with the supply chain and procurement teams

5) Raising purchase orders and liaising with suppliers directly

6) Opening of new, and maintenance of, existing accounts

**Key Skills**
- Excellent verbal and written communication skills
- Motivated and practical individual
- Organisational and problem-solving skills
- Work well in a team environment
- The ability to work under pressure and to deadlines
- Microsoft Outlook, Word, Excel
- Experience in a sales / customer service environment

**Job Types**: Full-time, Permanent

**Salary**: Up to £35,000.00 per year

**Benefits**:

- Bereavement leave
- Canteen
- Company events
- Company pension
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Health & wellbeing programme
- Store discount

Schedule:

- Monday to Friday

Work Location: In person



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