Customer Service Advisor
3 hours ago
Unlock Your Potential with Toyota
We are seeking ambitious individuals to join our team as an Apprentice Customer Service Advisor at Steven Eagell Toyota Watford. As a key member of our team, you will have the opportunity to develop your skills and knowledge in customer service, sales, and retail management.
Key Responsibilities:
- Welcome and greet aftersales customers to our Centre and ensure their experience is second to none
- Participate fully in all scheduled training activities, including sessions at the Toyota Academy in Burnaston, Derbyshire
- Keep all your learning logs up to date and ensure that you are prepared for your learning reviews with your manager, mentor, and Learning & Development Advisor
- Get involved with all activities that raise the profile of your Centre, such as those in the community promoting the Toyota brand and attracting new customers
Person Specification:
This role requires you to be professional, have a smart personal appearance, and have high standards of verbal and written communication. You must be literate and numerate, with a desire to learn, and a genuine interest in offering excellent customer service. Practical, logical, able to listen, follow instructions, be willing to study, and able to work as part of a busy, fast-moving team.
What We Offer:
- Contributory Pension/life assurance scheme
- Training and on-going development
- Opportunity for career progression
- Plus other excellent benefits/incentives as expected of a large organisation
Eligibility Criteria:
- Eligibility to work in the UK
- Able to work full time to carry out the role effectively and travel (for residential block training)
About Toyota:
We pride ourselves on putting customers first and having the best team to support this. If you are looking for a challenging and rewarding role, we encourage you to apply.
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