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Case Admin

2 months ago

Birmingham, United Kingdom Brook Street Full time

One of our public sector clients are looking for an experienced Administrative temporary worker to join their team as a Case Admin officer, Although this essentially is a hybrid role offering some days at home and the rest office based the ideal applicant will work between the Walsall office & the main Birmingham City Centre office and you MUST be comfortable in accessing both locations. This is initially a temporary role of 3 months although this likely to be extended beyond that time. The role is a full-time position, Monday - Friday, 37 hours per week. normal working hours will be around the hours of 9am - 5pm. The pay rate is £11.44 per hour.

Your role will be to provide Admin support to allocated cases from designated staff members/teams as part of the department that facilitates offender tagging & monitoring
You will have a hand in the following: -
" Setting up and maintaining accurate information on internal databases.
" Spreadsheet Management"
" Liaising with a multitude of Departments & agencies to collate necessary information.
" Dealing with telephone queries from service users and external / internal bodies"
" Receive and distribute relevant information and communications in an appropriate manner.
" Setting up video links with prisons.
" Maintenance of various Microsoft Softwares Excel & Word based detail
" Liaising with offenders to discuss / organise appointments.
" Possible cover of reception when required.
" The post holder must adhere to all policies in regards to sensitive/confidential nature of the information handled whilst working in this position.

The successful candidate will be subject to a basic record check similar to DBS due to the nature of the role. If this is something you would be interested in, please apply for more information.