Admin Officer

4 weeks ago

Birmingham, United Kingdom Brook Street NMR Full time

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.


Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Our public sector client based in Birmingham is recruiting 10 Admin Officers to join their team. This is currently a temporary role until 31/03/2025 - there may be a chance of an extension, but this will be down to business need. This is a full-time role, 37 hours per week, Monday - Friday. There will be flexible working between 7am - 7pm but 37 hours for the week must be completed. Start times are between 7am - 10am and finish times are between 3pm-7pm. The pay rate for this role starts at £11.59 and will increase to £11.88 on week 12. Payment is on a weekly basis.

This role is based fully onsite due to the nature of work. The office is located in B16 8PE.

This role will be to support with the administrative tasks that come alongside the tribunals. Your day-to-day duties will include:

  • Reviewing correspondence from parties to proceedings
  • Deciding whether standard process is applied or referring to legal officers/Judiciary
  • Preparing papers and files for Tribunal
  • Producing documents
  • Creating and updating in house computer systems
  • Monitoring email inbox - sifting, linking and delivering to relevant team/person
  • Use of internal case management systems
  • Ad Hoc tasks - photocopying, scanning, filing

The ideal candidate will have 12 - 18 months of admin experience. Fantastic customer service skills are also required.

If you are successful with this role, you will be subject to a Basic DBS check (free of charge) and 3 years of referencing. If this role is something you would be interested in, please apply.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

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