Digital Support Officer

6 months ago


Belfast, United Kingdom Queen's University Belfast Full time

You will support the School and Institute in providing high-quality digital innovative platforms in line with our teaching and learning strategy. You will assist, drive and support the University’s Digital Learning Programme by supporting staff and students to utilise an enhanced digital learning environment and VLE platform (Canvas). As the Digital Support Officer, you will play a critical role in optimising the School’s digital presence through, creating and managing effective digital content that enhance the School’s global reputation and engagement with internal and external audiences and co-ordinating all aspects of the School website.

About the person:

The successful candidate must have, and your application should clearly demonstrate that you meeting the following criteria:

Hold a degree in a relevant area (or equivalent qualification), AND recent, relevant experience in an educational role related to digital learning, technology-enhanced learning, or digital comms. OR Have substantial recent, relevant experience in in an educational role related to digital learning, technology enhanced learning, or digital comms. Have experience and expertise in developing high-quality content using relevant digital platforms. Have experience of using image, video and web development software e.g. Adobe Creative Cloud products. Have demonstrable experience in using photography, video and other media to produce high quality engaging content. Have experience in content creation and excellent writing skills.

To be successful at shortlisting stage, please ensure you clearly evidence in your application how you meet the essential and, where applicable, desirable criteria listed in the Candidate Information.

What we offer:

Beyond a competitive salary, the University offers an attractive benefits package including a holiday entitlement of up to 8.4 weeks a year, pension schemes and development opportunities. We support staff wellbeing with flexible working options, work-life balance initiatives and support for physical and mental health. You can find more detail on all of this and more at

Queen's University is committed to promoting equality of opportunity to all. We subscribe to Equality Charter Marks such as the Diversity Charter Mark NI and Athena Swan and have established staff networks such as iRise (Black, Asian, Minority Ethnic and International Staff Network) and PRISM (LGBTQ+) which help us progress equality.



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