Stakeholder Support Officer

2 months ago

Belfast, United Kingdom Department for Energy Security & Net Zero Full time

Job summary

The Integrated Corporate Services (ICS) is a new shared corporate service, launched in July 2023. It provides corporate services (HR, Finance, Digital, Commercial, Security and Estates) across the Department for Energy Security & Net Zero (DESNZ) and the Department for Science, Innovation & Technology (DSIT).��

Our team of just over 300 professionals will be leading the way in how these functions will be delivered in the future. Our ambition is to be the leading provider of integrated corporate services for government and set the standard for quality, efficiency, and innovation in our field.�

We offer great working benefits including a world-class pension, flexible working options and a career where your learning and development is taken seriously. We are�enormously proud�to be a Disability Confident Leader employer. We supportcandidates with adjustments throughout our recruitment process. Information about disability confidence and just some examples of the adjustments that you can request can be found in the reasonable adjustment section below.��

The Civil Service is committed to attract, retain and invest in talent wherever it is�found. To learn more please see the��and the��

Find Out More�

You can also follow our LinkedIn Careers Page:���

Job description

You will be part of the BICC (Business Insight Competency Centre) Finance Systems team. We use digital platforms to serve finance customers. This is a great role to gain exposure to two corporate services functions. Our customers use our systems to create a single source of truth for financial data. We currently support the following departments and their partner organisations:

� The Department for Science, Innovation and Technology,

� The Department for Energy Security Net Zero and

� The Department for Business and Trade. They use this data to inform decision making. They also use it to report on their performance to the Treasury, Parliament and the public. There are two sub-teams in Finance Systems team.

You will support new ways of working in the Business Partnering Team. This team handles building and managing relationships with all BICC stakeholders. The team also understand their needs and communicate them within BICC.

You will collaborate with the BICC Technical Team. This is an exciting new role in the context of our expanding shared service. We will be working in new ways and you will help shape that.

Person specification

Key responsibilities

As the stakeholder support officer, you will have strong people skills. You will have a good understanding of the business and their finance system needs. You will communicate information between the business and the BICC Finance System Team. You will keep strong relationships with all finance teams supported by BICC. Successful candidate will:

� Develop an understanding of systems end-to end processes to support finance systems� users.

� Promote effective working relationships with finance system users

� Manage planned and ad-hoc communications with stakeholders as needed.

� Engage with stakeholders to provide support and identity opportunities for improvements

� Manage finance systems implementation such as user requirement setting, user acceptance testing.

� Assist the BICC technical team with internal testing where needed

� Promote controls to keep data quality and the integrity of BICC-managed finance systems.

� Oversee the maintenance of users� accounts and permissions

� Ensure that changes to the Universal Chart of Accounts meet agreed business rules

� Help with the development and design of training materials

� Provide tailored training to users so that they make the best use of our systems.

� Introduce innovative and efficient ways for working.

Skills and experience

Consider applying even if you do not meet all criteria. We will be happy to discuss what support you might need to close any skills gaps if we select you for an interview.

Essential skills and experience criteria

� Have experience communicating confidently at all levels.

� Have demonstrable customer service experience, ideally in a finance function

� Foster a culture of knowledge sharing and collaboration

� Able to use facts and evidence to support negotiation and influencing.

� Be proactive and passionate, inspiring others to continuously improve.

� Have a creative and solution focused outlook

� Able to find and drive process improvements

Behaviours

We'll assess you against these behaviours during the selection process:

Communicating and InfluencingWorking TogetherManaging a Quality ServiceDeveloping Self and Others

Benefits

Alongside your salary of �33,635, Department for Energy Security & Net Zero contributes �9,744 towards you being a member of the Civil Service Defined Benefit Pension scheme.

The Department for Energy Security and Net Zero offers a competitive mix of benefits including:

A culture of flexible working, such as job sharing, homeworking and compressed hours.Automatic enrolment into the , with an employer contribution of A minimum of 25 days of paid annual leave, increasing by 1 day per year up to a maximum of 30.An extensive range of learning & professional development opportunities, which all staff are actively encouraged to pursue.Access to a range of retail, travel and lifestyle employee discounts.A hybrid office/home based working model where staff will spend a norm of 40-60% of their time in the office (minimum of 40%) over a month with flex dependent on balancing business and individual need.Accountancy - up to �6,795 (dependent on qualification)

Office attendance

The Department operates a discretionary hybrid working policy, which provides for a combination of working hours from your place of work and from your home in the UK. The current expectation for staff is to attend the office or non-home-based location for 40-60% of the time over the accounting period.

  • Stakeholder Support Officer

    1 month ago

    Belfast, United Kingdom Department for Energy Security & Net Zero Full time

    Job SummaryThe Department for Energy Security & Net Zero is seeking a Stakeholder Support Officer to join its Integrated Corporate Services (ICS) team. As a key member of the BICC Finance Systems team, you will play a vital role in supporting the delivery of corporate services across the Department and its partner organizations.With a strong focus on...

  • Stakeholder Liaison Professional

    7 days ago

    Belfast, United Kingdom Department for Energy Security & Net Zero Full time

    Unlock Your Potential in a Dynamic RoleWe are seeking an exceptional Stakeholder Liaison Professional to join our team at the Department for Energy Security & Net Zero. As a key member of our organization, you will play a vital role in fostering strong relationships with our stakeholders and driving business growth.About UsThe Department for Energy Security...

  • Senior Administrative Officer

    3 weeks ago

    Belfast, United Kingdom Hays Business Support Full time

    Your new role at Hays Business Support involves working as a proactive and detail-oriented administrator to lead and manage the scheduling of courses and training programs. You will liaise with clients and associates, manage databases, prepare company materials, invoice clients, and produce reports.Key ResponsibilitiesYour key responsibilities will consist...

  • Senior Caseworker Officer

    2 hours ago

    Belfast, United Kingdom Hays Business Support Full time

    Your new company Hays is partnering with a non-governmental association to recruit for a temporary Senior Caseworker Officer. This role is based in Belfast City Centre. Your new role Assess cases to determine if they meet legislative requirements for investigation. Review and gather complex information to make evidence-based decisions. Obtain materials...

  • Communications and Stakeholder Engagement Specialist

    4 weeks ago

    Belfast, United Kingdom SONI Ltd Full time

    About SONI LtdSONI Ltd is Northern Ireland's Transmission System Operator. Our mission is to transform the energy system, enabling our society to reduce carbon emissions and meet climate change and net zero ambitions.The RoleWe are seeking a Communications and Engagement Executive to join our Corporate Affairs Team in Belfast. The successful candidate will...

  • Stakeholder Engagement Services Graduate

    5 months ago

    Belfast, United Kingdom AECOM Full time

    **Company Description** Stakeholder Engagement, Consultation and Communications** Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure...

  • Stakeholder Engagement Services Graduate

    5 months ago

    Belfast, United Kingdom AECOM Full time

    Company Description Stakeholder Engagement, Consultation and Communications Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure...

  • Senior Stakeholder Engagement Consultant

    6 months ago

    Belfast, United Kingdom AECOM Full time

    **Company Description** Work with Us. Change the World.** At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the...

  • Disability Support Officer

    7 days ago

    Belfast, United Kingdom Clanrye Group Full time

    Job Description:We are seeking a highly skilled and experienced Disability Support Officer to join our team at Clanrye Group. The successful candidate will provide specialist disability support to young people participating in the Skills for Life and Work, Training for Success, and Apprenticeships NI Programme.This is a challenging yet rewarding role that...

  • Principal Stakeholder Engagement Consultant

    6 months ago

    Belfast, United Kingdom AECOM Full time

    **Company Description** Work with Us. Change the World.** At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the...

  • Planning Delivery Support Officer

    5 months ago

    Belfast, United Kingdom Public Sector Resourcing Full time

    **Planning Project Delivery Support Officer - (Inside IR35)** **Contract Term: 12 Months** **Contracting Authority: DEFRA** **Location: Hybrid - up to 3 days a week either in the Belfast office of another site location in Northern Ireland - visits to the other sites will be expensed** **The role is required to support the SEO to develop and deliver...

  • Planning Project Delivery Support Officer

    5 months ago

    Belfast, United Kingdom Public Sector Resourcing Full time

    **Planning Project Delivery Support Officer - Inside IR35** **Contract Term: 12 Months** **Contracting Authority: DEFRA** **Location: Hybrid working (3 days per week in Belfast office and other onsite locations in Northern Ireland and 2 days WFH)** In the Defra group, we deal with a vast range of issues that profoundly impact on people’s lives. We are...

  • Planning Project Delivery Support Officer

    5 months ago

    Belfast, United Kingdom Bridge of Hope Full time

    ** Planning Project Delivery Support Officer - Inside IR35** **Contract Term: 12 Months** **Contracting Authority: DEFRA** **Location: Hybrid working (3 days per week in Belfast office and other onsite locations in Northern Ireland and 2 days WFH)** In the Defra group, we deal with a vast range of issues that profoundly impact on people's lives. We are...

  • Support Officer

    5 days ago

    Belfast, Northern Ireland, United Kingdom First Choice Selection Services Full time

    On behalf of the Regulation and Quality Improvement Authority, First Choice is recruiting a Support Officer. The successful candidate for this post will support the Office of Chair and Chief Executive in the administration and offer guidance to service users, patients, members of the general public and whistleblowers from health and social care. The duties...

  • Support Officer

    3 weeks ago

    Belfast, United Kingdom First Choice Selection Services Full time

    On behalf of the Regulation and Quality Improvement Authority, First Choice is recruiting a Support Officer. The successful candidate for this post will support the Office of Chair and Chief Executive in the administration and offer guidance to service users, patients, members of the general public and whistleblowers from health and social care. The duties...

  • Administrative Project Support Officer

    5 months ago

    Belfast, United Kingdom MPA Recruitment Full time

    _**Job Title**:_Administrative Project Support Officer The Community Involvement Project Support Officer will assist in the review of the Community Involvement Service Project and provide comprehensive business administration support relating to its delivery objectives. **Location**: Belfast **Hours of work**: 37 hours per week (Monday to Friday: 9am to...

  • Planning Project Delivery Support Officer X2

    5 months ago

    Belfast, United Kingdom Public Sector Resourcing Full time

    **Planning Project Delivery Support Officer x2 - (Inside IR35)** **Contract Term: 12 Months** **Contracting Authority: DEFRA** **Location: Hybrid - up to 3 days a week either in the Belfast office of another site location in Northern Ireland - visits to the other sites will be expensed** **The role is required to support the SEO to develop and deliver...

  • Administrative Support Officer

    3 weeks ago

    Belfast, United Kingdom Hometime Group Ltd Full time

    Job Title: Sales AdministratorContract Type: PermanentContracted Hours: Full-Time 38 hours per weekLocation: BelfastSalary: £26,000 per annumAt Hometime Group Ltd, we strive to be the first choice for beds & sofas in Ireland; making every customer experience exceptional. This role will be based in our flagship store on Boucher Road, Belfast, in a fun,...

  • Administrative Coordinator

    1 month ago

    Belfast, United Kingdom Hays Business Support Full time

    About the RoleHays Business Support is seeking a highly organized and detail-oriented Administrative Coordinator to join their team in Belfast City Centre. As an Administrative Coordinator, you will be responsible for scheduling various workshops and development programs, coordinating with clients and stakeholders, and managing company documents.Key...

  • Business Support

    6 months ago

    Belfast, United Kingdom Direct Medics Healthcare Recruitment Full time

    **Job title**: Business Support & Training Officer **Reports to**: Training Coordinator **Location**: Belfast **Purpose of the Role** **MAIN DUTIES AND RESPONSIBILITIES** **Business Support**: - To professionally and promptly meet and greet visitors at reception - To deal with incoming telephone queries - To manage and co-ordinate the company’s...