Planning Delivery Support Officer

2 days ago

Belfast, United Kingdom Public Sector Resourcing Full time

**Planning Project Delivery Support Officer - (Inside IR35)**

**Contract Term: 12 Months**

**Contracting Authority: DEFRA**

**Location: Hybrid - up to 3 days a week either in the Belfast office of another site location in Northern Ireland - visits to the other sites will be expensed**

**The role is required to support the SEO to develop and deliver robust change management. The "Go Live" workstream is being mobilised to manage the transition to the permanent facilities at all points of entry and supporting other workstreams leads to deliver fully operational inspection facilities.**

**In the Defra group, we deal with a vast range of issues that profoundly impact on people’s lives. We are responsible for England’s environment, our countryside and rural economy, the food and farming sectors and have lead responsibility for protection from a wide range of natural threats and hazards. We have developed a set of three strategic objectives covering our policy outcomes and corporate objectives. These objectives help us to deliver our ambitious vision to build our green and healthy future and provide a framework for all the important work we carry out.**

**As a Planning Project Delivery Support Officer your main responsibilities will be**
- Identify and deliver activities to provide fully operational SPS Facilities Working in partnership with key user groups (VSAHG/Plant Health, Local Councils) define and deliver a Go live plan for those aspects of port readiness
- Identify and implement process improvements in the end to end trader journey
- Support stakeholder engagement through leading on and chairing specific meetings or working groups with users
- Supporting the key user groups through the transition process
- Development of transition and customer handover plans through engagement with wider project team and stakeholders
- Deliver advice on changing processes through delivering awareness sessions and preparing relevant written briefing updates for staff and site users
- Work with business areas to coordinate and develop relevant training plans for sites users.

**Essential Skills**
- Experience in supporting colleagues and other stakeholders through a significant change / transition in processes or goals
- Experience in supporting large change management projects
- Experience in the support of project delivery
- A track record of building positive working relationships with a wide range of stakeholders, both internally and externally, including senior management.
- Ability to lead, develop, motivate and support staff.
- Excellent communication skills, verbal and written and have experience in preparing project papers/documentation and delivering presentations.
- Ability to work on own initiative and provide a positive contribution to the overall success of the team
- Strong self starter

**Desirable Skills**
- A formal change management certification would be beneficial
- Prince2 qualification is highly beneficial

**Armed Forces Covenant**

**Disability confident**

**We will be in touch to discuss your suitability and arrange your Guaranteed Interview.**

**Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know.**
- Please be aware that this role can only be worked within the UK and not Overseas._

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

**Benefits**:

- Employee discount
- Life insurance
- Referral programme

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Reference ID: PSR0039124

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