Customer Service Administrator

4 months ago


Quedgeley, United Kingdom WCS Group Full time

Are you looking to join a growth business with fantastic opportunities to develop your career? Then apply here and join the No.1 Water Treatment Company

We are recruiting for a Customer Service Administrator to join our team at our Head Office in Quedgeley.

This role is office based, Monday - Friday working 7.5 hours per day between the hours of 8am - 5pm.

Responsibilities:

  • Provide excellent customer service and support
  • Handle a high volume of phone calls, including both external and internal communications
  • Process and manage data in the company CRM system and other relevant software
  • Ensure all necessary paperwork is completed accurately and filed correctly
  • Maintain customer satisfaction by promptly addressing their concerns and resolving any issues
  • Monitor and upload documentation to customer portals as required

Requirements

  • Previous experience in a customer service role
  • Strong communication and interpersonal skills
  • Proficiency in using computer software and CRM systems
  • Attention to detail and ability to prioritize tasks effectively
  • Positive attitude and willingness to learn
  • Ability to work well both independently and in a team environment

Benefits

  • Salary up to £24,000 per annum depending on experience
  • Free parking
  • Royal London Pension
  • Mental Health & Well-being Scheme
  • Employee Recognition Scheme
  • Paid Recommend a Friend Scheme (up to £2000* for successful referrals)
  • Smart Hive Benefits (Tech Benefits, Retail discounts, Gym discounts, Financial wellbeing & many more)

WCS Group of companies are committed to equal opportunities for all people and recognise the value of having diverse teams that represent the communities we serve. We encourage and welcome applications from everyone regardless of age, gender, ethnicity, sexual orientation, faith or disability. Built on Sustainability, Trust, Accountability, Respect & Safety.



  • Quedgeley, United Kingdom Anderson Recruitment Full time

    Our client, a **multi-award-winning estate agency,** based in Quedgeley are looking for a confident Administrator to join their Financial Services team on a Full Time, Permanent basis. The main purpose of this role is to provide high quality administrative support to all of the Financial Services team. You will be provided with the best in-house training...


  • Quedgeley, United Kingdom Anderson Recruitment Full time

    Our client, a **multi-award-winning estate agency,** based in Quedgeley are looking for a confident Administrator to join their Financial Services team on a Full Time, Permanent basis. The main purpose of this role is to provide high quality administrative support to all of the Financial Services team. You will be provided with the best in-house training...


  • Quedgeley, United Kingdom Anderson Recruitment Full time

    Our client based in Quedgeley, Gloucester is a very well established, successful business, this is an exciting permanent opportunity to be part of a growing business that still retains its family values. They are seeking a permanent Administrator with a focus on Order Processing to join the team. This role is ideal for individuals who possess excellent...


  • Quedgeley, United Kingdom Window Widgets Ltd Full time

    **Customer Service Advisor - c.£24,000** Do you love talking to and assisting customers? Do you pride yourself on offering a great customer experience? We are looking for our next Customer Service Superhero to join our team and we could be looking for you! **Who are we?** Proud to be manufacturing in Gloucestershire, Window Widgets Limited is part of the...


  • Quedgeley, Gloucestershire, United Kingdom WCS Group Full time

    Job SummaryWe are seeking an experienced Customer Service Administrator to join our team at WCS Group's Head Office in Quedgeley. As a key member of our customer-facing department, you will be responsible for providing exceptional service and support to our clients.This office-based role offers a competitive salary up to £24,000 per annum, depending on...

  • Service Administrator

    6 months ago


    Quedgeley, United Kingdom Dutypoint Ltd Full time

    Dutypoint produces, sells and distributes pump systems primarily to the construction sector for the provision of solutions such as hot and cold water, water pressure booster sets, waste water management systems and fire safety sprinkler systems. We are an innovative and dynamic company with new products and improved versions of existing products being...


  • Quedgeley, Gloucestershire, United Kingdom WCS Group Full time

    About WCS Group of CompaniesWCS Group of companies is a growth business with fantastic opportunities to develop your career. Our company values Sustainability, Trust, Accountability, Respect & Safety.We are recruiting for a Customer Service Administrator to join our team at our Head Office in Quedgeley. This role is office based, Monday - Friday working 7.5...


  • Quedgeley, United Kingdom Anderson Recruitment Full time

    Brand new permanent opportunity to work in a driven, energetic and fast-growing company with a real opportunity to rapidly further your career. Our client based in Quedgeley, Gloucester, who export their products across Europe, Africa, and the Americas, are currently recruiting for a Customer Order Administrator to join the team. Reporting directly to the...


  • Quedgeley, United Kingdom Specsavers Full time

    **Position: Customer Service Partner (CSP) - Audiology Domiciliary** **Location: Bristol** **Salary: £35k Basic + £5k Car allowance alongside the business profit!** If you’re looking for an investment for your future and potential six figure earnings, an incredible opportunity awaits. Due to spectacular growth and demand Specsavers are proud to...


  • Quedgeley, United Kingdom i2i Recruitment Full time

    Scheduling Administrator Monday-Friday My established client is looking for an organised and experienced administrator to assist in office scheduling and administrative tasks. Working within a fast-paced and growing team, a flexible and proactive approach to work and attention to detail are essential. Scheduling Administrator Responsibilities: *...


  • Quedgeley, United Kingdom CV-Library Full time

    Scheduling Administrator Monday-Friday My established client is looking for an organised and experienced administrator to assist in office scheduling and administrative tasks. Working within a fast-paced and growing team, a flexible and proactive approach to work and attention to detail are essential. Scheduling Administrator Responsibilities: *...


  • Quedgeley, United Kingdom i2i Recruitment Full time

    Scheduling AdministratorMonday-FridayMy established client is looking for an organised and experienced administrator to assist in office scheduling and administrative tasks. Working within a fast-paced and growing team, a flexible and proactive approach to work and attention to detail are essential.Scheduling AdministratorResponsibilities: * Scheduling work...


  • Quedgeley, United Kingdom CV-Library Full time

    Scheduling Administrator Gloucester £25,000 Monday - Friday Join a well-established company with over 40 years of industry expertise! My client is seeking proactive and motivated individuals with some experience for a dynamic, customer-centric role. You'll be handling inbound calls and managing technician schedules in a fast-paced environment....

  • Customer Coordinator

    2 months ago


    Quedgeley, United Kingdom CV-Library Full time

    Customer Coordinator Gloucester £25,000 Monday - Friday Join a well-established company with over 40 years of industry expertise! My client is seeking proactive and motivated individuals with some experience for a dynamic, customer-centric role. You'll be handling inbound calls and managing technician schedules in a fast-paced environment. This...


  • Quedgeley, United Kingdom Specsavers Full time

    **Role: Administration / Scheduling Assistant** **Hours: Full Time, Monday - Friday 8.30am to 4.30pm** **Salary: £21,000 per annum** **Location: Waterwells Business Park, GL2** **Experience: Ideally some all centre / office / admin experience required** We are actively recruiting an Administration / Scheduling Assistant to join the lovely team here at...


  • Quedgeley, United Kingdom CV-Library Full time

    Customer Service Advisor Location: Gloucester, Gloucestershire Hours: Full-time, Monday to Friday, 8 am to 5 pm Salary: £25,000 per annum + excellent benefits Job Description Our client is seeking a Customer Service Advisor / Service Coordinator to join their Scheduling team. In this role, you'll collaborate closely with the Team Lead and...

  • Senior Administrator

    6 months ago


    Quedgeley, United Kingdom Kohler Full time

    **Hybrid 30-37 Hours per week Monday - Friday.** It's an exciting time to join Kohler Co., with over 30 diverse brands in 50+ countries, we are continuing to experience significant growth and re-investment into our privately owned, $7 billion business. Based in Gloucester UK, you will provide first-class support to the VP - Digital Experience - K&B...

  • Senior Administrator

    5 months ago


    Quedgeley, United Kingdom Kohler Full time

    **Hybrid 30-37 Hours per week Monday - Friday.** It's an exciting time to join Kohler Co., with over 30 diverse brands in 50+ countries, we are continuing to experience significant growth and re-investment into our privately owned, $7 billion business. Based in Gloucester UK, you will provide first-class support to the VP - Digital Experience - K&B...


  • Quedgeley, Gloucestershire, United Kingdom Hooray Works Ltd Full time

    Job Title: Team Administrator/PlannerAbout the Role:We are seeking a highly organized and detail-oriented Team Administrator/Planner to join our team at Hooray Works Ltd. As a key member of our team, you will be responsible for coordinating and scheduling appointments, responding to customer inquiries, and providing general administrative support.Key...


  • Quedgeley, United Kingdom i2i Recruitment Full time

    We are seeking a skilled Customer Service Coordinator to join our dynamic team at i2i Recruitment. In this role, you will be responsible for delivering exceptional customer service while communicating with clients, scheduling and coordinating service visits, and maintaining high standards of customer care.As a Service Coordinator, you will act as a liaison...