Customer Order Administrator

7 months ago


Quedgeley, United Kingdom Anderson Recruitment Full time

Brand new permanent opportunity to work in a driven, energetic and fast-growing company with a real opportunity to rapidly further your career.

Our client based in Quedgeley, Gloucester, who export their products across Europe, Africa, and the Americas, are currently recruiting for a Customer Order Administrator to join the team. Reporting directly to the Customer Service Manager, you will be responsible for the management of the Domestic & Export customer accounts whilst providing support to Sales Representatives / distributors and co ordinating with internal departments such as purchasing, accounts and distribution.

**What’s in it for you?**
- Working within a friendly and social team that enjoy team events such a bowling and bottomless brunch.
- Hybrid working (2 days per week from home)
- Company funded Summer BBQ’s and Christmas Party.
- 23 days holiday (3 days to be kept for Christmas shut down) + bank holidays.
- You'll get to work in a driven, energetic and fast-growing company with a real opportunity to rapidly further your career.
- Company pensions.
- Free parking.

**Responsibilities**:

- Process all forms of customer orders.
- Provide creative assistance and advice to customers, using product knowledge excellence.
- Provide support and assistance to Domestic Sales teams & international distributors.
- Manage and deal with customer order delays and complaints.
- Ensure all customer information is kept up to date and stored in line with company policies.
- Any other tasks given to you by the management team.
- A professional, pro-active and can-do attitude.
- A quick learner, able to problem solve quickly and take ownership comfortably.
- Excellent oral and written communication skills.
- Great attention to detail.

**Hours -** Monday - Friday - 8.45am - 5pm. 2 days per week working from home on offer following probation.

**Salary -** Up to £25,000 per annum, depending on experience.



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