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Senior Communications Review Specialist

4 months ago

Royal Tunbridge Wells, United Kingdom AXA Full time
Closing date: 12/06/2024

Career area: Marketing & Communications

Specialism: Marketing & Communications (including Digital)

Salary: Dependent on experience

AXA Health is AXA's health and wellbeing specialist in the UK. We're helping people be their best selves, whatever that means to them. We're looking for a talented individual to come on board and help support the Customer Experience, Marketing and Operations team.

As a Senior Communications Review Specialist, you'll provide technical and regulatory support on all customer communications and financial promotions, ensuring they meet clear communications requirements and correctly reflect product.

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, either at one of our office locations, visiting clients or attending industry events.

We're also happy to consider flexible working arrangements, such as part-time or condensed hours, which you can discuss with Talent Acquisition.

What you'll be doing:

Support the Communication Review Team (CRT) in reviewing client communications and Financial Promotions to reduce risk to the business. Work with colleagues to ensure that third party marketing material meet regulatory requirements. Support the business in achieving compliance with ICOBS Financial Promotions rules and other ICOBS literature requirements, as well as ensure ASA compliance. Record, log and manage workflow of incoming/outgoing proofing to ensure deadlines are achieved. Adhere to the Financial Promotions and Communications process (FPCC) to ensure technical accuracy of material, appropriate levels of review, sign off and creation of a robust audit trail. Assist the Compliance Team in carrying out monitoring reviews in relation to the FPCC. Train the business on the process and regulations to help the business to achieve FCA compliance for all externally facing generic communications. Become the key point of contact on approval related queries and support in delivery of approval training and/or issue resolution Provide technical support and advice to Distrubition, Marketing and Customer Service. Collaborate with the wider Product Governance Team on other activities in response to business demands and workloads.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we're able to effectively manage interest. Therefore, if you're interested in joining us at AXA, please don't hesitate