Social Content Creator

3 months ago


Hatfield, United Kingdom Ocado Retail Ltd Full time
Vacancy NameSocial Content CreatorVacancy NoVN601Job TypePermanentLocationHatfieldJob Details

We’re Ocado Retail. We’re the people powering Ocado.com , the world’s largest online grocer, and Zoom by Ocado , our almost-as-fast-growing, same-day grocery service. As the world’s biggest and best online-only grocer, we work tirelessly to bring more of what matters to our customers: unbeatable range, fair value, and effortless convenience.

We’re an exceptional and mighty bunch of colleagues who are inspired by our three awesome values: Always be curious , Bring your best self, and Challenge what's possible .

We have ambitious plans and vision to never-stop making our customers' lives better, by delivering the supermarket of today, tomorrow.

About the Team

Are you a professional social scroller? Know the difference between a creator and an influencer?
Oh, and are you constantly trying the latest trend and know how to edit videos on CupCut and TikTok?

Then keep on reading.

We are on the hunt for a multiskilled content creator who understands trends and wants to get ahead of the game with their social skills. Being a foodie would also help.
You understand the platforms, have your emoji-reactions ready to go and know how to make your audience stop scrolling.
Reporting into our Social Creative, you will join a team of creatives within our in-house studio that also includes copywriters, recipe writers, animators, videographers, designers, photographers, developers and more.

The Role/Profile

You are a social native who makes sure every post is trend-ready while writing crafty copy for your own social media handles. You understand how to convey key messages succinctly, be articulate in the nuanced language of each platform, and know the acute differences between a and a . Plus, you’re too good for filters, can get around Lightroom and know how to use a template like it’s nobody’s business.
You’re a problem solver, brief grabber and someone that wants to inspire our customers to shop at Ocado by getting into their TikTok feed.
You’re passionate about pushing the boundaries and want to engage our followers in new and exciting ways.
You know how to make something stand out and spark a conversation, while growing brand love.
You work with teams to think about the customer journey from awareness to consideration and bring it all together, considering every touch point. You collate ideas and share them with the team and Leads before presenting them to the wider business.
Overall, you thrive by bringing people together, collaborating and inspiring.

Key Responsibilities

Social media specialism. Great understanding of social channels and how they perform as well as how to create content in order to do so. Understanding of how to source the reactive ideas. You know how to put together social posts on CapCut/TikTok and potentially the Adobe suite. Basic photography skills. You know how to take a photo and do a light edit on the go making it ready to be posted as soon as possible. Usability and accessibility. Understand the needs of the customer and create content that will put us top of mind. Team-first. Take ownership of projects and work across teams and with Leads to ensure that the concepts come to life by following through on what was presented and approved. Alignment. Share and align on creative ideas, concepts and campaigns with team members and leads before presenting them. Brand guardianship. Ensure that all work adheres to our brand guidelines. Meet business objectives. Understand what business owners are asking for, and translate that into commercial, powerful, creative solutions. Act in the best interests of Ocado and its customers at all times.

Key skills

A multi-skilled social specialist with a good understanding of art and copy Someone who can make Adobe Creative Suite A decent portfolioConfident in creating content around the office and directing people Organised, resilient, self-motivated and dependable Collaborative with copywriters, designers, developers, photographers, marketing and videographers to create and produce a variety of work across touch points Willing to contribute to our creative process by sharing your ideas and experience Looking to be an integral part of a creatively ambitious in-house studio Excellent problem-solving skills and a ‘can-do’ attitude A sense of ownership of projects and the brand ethos Attention to detail Ability to work within a team A love for learning new things and exploring new techniques (and platforms)

What We Offer You
We want our colleagues to feel supported and secure here at Ocado Retail, which is why we have a great range of useful benefits for them to scoop up - and they’re now available to easily learn about using our new platform ‘Pick ‘n’ Mix’. Our flexible benefits range from tasty lifestyle discounts to trusty private medical insurance.

These benefits can also be customised so you can pick and choose to best suit your lifestyle.

Core Rewards

Annual bonus scheme - maximum opportunity dependent on the role 26 Days Annual Leave plus bank holidays Up to 7% matched pension contributions (e.g. 7% from you, 7% from us) 50% income protection 4x salary life insurance 15% Ocado.com discount 20% Marks and Spencer discount Company-paid private medical insurance for colleagues with the opportunity to add partners/children at corporate rates and Digital GP service Hybrid Working (2-3 days a week connecting, collaborating, and learning together with our colleagues)

Health & Wellbeing

Private Medical Insurance Critical Illness DigiCare+ Healthcare Cashplan Health Assessment Dental Insurance Eyecare Vouchers Digital GP Mental Health

Flexible Benefits

Tax-efficient electric vehicle leasing scheme Access to a retail discount platform, providing discounts and cashback

On-site at Apollo

Free onsite parking and free shuttle service from Hatfield station Regular socials, including Town Halls and Mixers & our ORL Summer Party ‘The Fig’ (serving breakfast, snacks, and lunch), coffee cart, as well as small kitchens (with unlimited refreshments and fresh fruit available every day) and vending machines on each floor. As part of our inclusive nature, help make change within the business and join any of our Networks


Travel to Apollo

We have free onsite parking at Apollo Court, as well as a free shuttle bus service that runs frequently from Hatfield Station - just remember to tell the driver ‘Apollo Court’ as the shuttle also drops at Ocado Groups Head Office

Driving: Apollo Court, 2 Bishop Square, Hatfield Business Park, Hatfield, Hertfordshire, AL10 9NE

Train : Hatfield station is accessible from mainline routes from London Kings Cross, London St Pancras, or Moorgate.

A little bit more about us

Our business is a joint venture between Ocado Group and M&S. It’s a successful combination of award-winning customer service and unrivaled customer data; world-leading technology and logistics from Ocado Group, and unrivaled product development from M&S.

Equal Opportunity Employer

Ocado Retail Ltd is an equal opportunities employer and as such makes every effort to ensure that all potential employers are treated fairly and equally, regardless of their sex, sexual orientation, marital status

Recruitment Privacy Notice

Ocado Retail Limited will process and store your personal information in accordance with our.



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