Food and Beverage Supervisor

6 months ago

Hampshire, United Kingdom Four Seasons Hotels and Resorts Full time

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to nature, wildlife and unique outdoor experiences. Whether you're visiting with your loved one, family or pets, our facilities welcome you with seasonal food and drink options, spa treatments, pop-ups and event spaces with sustainable innovations throughout.

Four Seasons Hotel Hampshire is looking for a Food and Beverage Supervisor to join our dynamic Food and Beverage team

At Four Seasons we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves.

As Food and Beverage you will take an active role in the supervision of the restaurant and/or bar. They anticipate guests' needs whilst greeting, seating and serving restaurant and/or bar guests. Our goal is to satisfy each guest and develop loyalty. You will need to add style to a dynamic environment, build and maintain rapport with regular guests, as well as cultivating relationships with new patrons. A flexible schedule is required and includes weekends and holidays.

All applicants must hold the Right to Work in the UK

Key responsibilities :-

Supervise the running of the service, and take quick and appropriate action to correct any shortcomings. Assist the servers and bussers when required during all service periods.

Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests. Effectively handle guest complaints and compliments and communicate to the management team.

Assist and organise departmental meetings with the management team, carry out daily service briefings, and assist in the organisation of training sessions.

Work with Restaurant/Bar Managers and Assistant Managers to keep high standards of hygiene, service and presentation in the restaurant and bar, and amongst the staff.

Responsible for duties of the Restaurant/Bar Managers/Assistant Managers in their absence

Experience and Language

The ideal candidate will:

Have excellent oral and written English language skills

Previous experience in a similar environment

A Level/College Education is preferred

Salary: £32,000 pa (on target earnings) - base salary £24,048 per annum plus service charge, typically circa £600 - 800 per month.

What you can expect working with us here at Four Seasons Hotel Hampshire

Highly competitive remuneration package with service charge

Guest Experience Program, including an overnight stay with breakfast

Employee Travel Program with complimentary nights and reduced rates on rooms and 50% F&B discount in Four Seasons properties worldwide after 6 months of employment

Excellent Training and Career Development opportunities

28 days holiday (increasing based on length of service)

Opportunities to build a successful career with global potential 

Access to Wagestream – a salary advance benefit 

Discounted Gym Membership

WeCare Employee Well Being Platform

Uniform and meals on duty

Employee Recognition Programmes and more

Don't miss this unique opportunity to be part of our award winning team, while beginning your career with the world's leading luxury hotel company

For more information on the hotel: www.fourseasons.com/hampshire

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