Food and Beverage Service Professional

1 month ago


Hampshire, United Kingdom Four Seasons Hotels and Resorts Full time

About Four Seasons:

Four Seasons Hotels and Resorts is a global leader in luxury hospitality, driven by a passion for delivering exceptional guest experiences. Our team members around the world create unforgettable moments for our guests, residents, and partners through a commitment to luxury with genuine heart.

About the Role:

We are seeking a skilled Food and Beverage Service Professional to join our team at Four Seasons Hotel Hampshire. As a key member of our Food and Beverage team, you will be responsible for providing a luxury dining experience for our guests. Your responsibilities will include taking and communicating guest orders, having excellent knowledge of menu items to make personalized suggestions, preparing mise en place, and ensuring standards of service are maintained at all times.

Key Responsibilities:

  • Describe menu items to guests, offering interesting and vivid descriptions of origin, taste, and preparation methods.
  • Communicate guest orders to the kitchen, using the hotel's point-of-sales system.
  • Anticipate guest needs, ascertain satisfaction, and offer suggestions.
  • Properly and accurately close guest checks, process cash and credit card payments, and settle voided checks or complimentary meals.
  • Break down, clean, and set up tables, buffets, and food stations.

What We Offer:

  • Competitive remuneration package.
  • Guest Experience Program, including an overnight stay with breakfast.
  • Employee Travel Program with complimentary nights and reduced rates on rooms and 50% F&B discount in Four Seasons properties worldwide after 6 months of employment.
  • Excellent Training and Career Development opportunities.
  • 28 days holiday per annum, including bank holidays.
  • Group Personal Pension Plan upon completion of three months' service.
  • Bupa Dental Insurance after 1 year's service.
  • Opportunities to build a successful career with global potential.
  • Access to Wagestream – a salary advance benefit.
  • Discounted Gym Membership.
  • WeCare Employee Well Being Platform.
  • Uniform and free meals on duty.
  • Employee Recognition Programmes.


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