Food and Beverage Team Lead

4 weeks ago

Hampshire, United Kingdom Four Seasons Hotels and Resorts Full time

About Four Seasons:

At Four Seasons, we strive to deliver exceptional guest experiences through a commitment to luxury and genuine heart. Our team members around the world create unforgettable moments for our guests, residents, and partners by providing a world-class employee experience and company culture.

About the Role:

We are seeking a Food and Beverage Supervisor to join our dynamic team at Four Seasons Hotel Hampshire. As a key member of our Food and Beverage team, you will play a vital role in ensuring the highest standards of service and quality in our restaurant and bar.

Key Responsibilities:

  • Supervise the running of the service, taking quick and appropriate action to correct any shortcomings.
  • Anticipate guest needs, ascertain satisfaction, and offer suggestions, responding urgently and appropriately to guest concerns and requests.
  • Assist and organise departmental meetings with the management team, carry out daily service briefings, and assist in the organisation of training sessions.
  • Work with Restaurant/Bar Managers and Assistant Managers to maintain high standards of hygiene, service, and presentation in the restaurant and bar, and amongst the staff.
  • Be responsible for duties of the Restaurant/Bar Managers/Assistant Managers in their absence.

Requirements:

  • Excellent oral and written English language skills.
  • Previous experience in a similar environment.
  • A Level/College Education is preferred.

What We Offer:

  • Highly competitive remuneration package with service charge.
  • Guest Experience Program, including an overnight stay with breakfast.
  • Employee Travel Program with complimentary nights and reduced rates on rooms and 50% F&B discount in Four Seasons properties worldwide after 6 months of employment.
  • Excellent Training and Career Development opportunities.
  • 28 days holiday (increasing based on length of service).
  • Opportunities to build a successful career with global potential.
  • Access to Wagestream – a salary advance benefit.
  • Discounted Gym Membership.
  • WeCare Employee Well Being Platform.
  • Uniform and meals on duty.
  • Employee Recognition Programmes and more.

Don't miss this unique opportunity to be part of our award-winning team, while beginning your career with the world's leading luxury hotel company.

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