Luxury Food and Beverage Operations Manager
2 weeks ago
About Four Seasons Hotel Hampshire
We are a world-class luxury hotel company that prides ourselves on creating unforgettable experiences for our guests. Our team members are the driving force behind this mission, and we are seeking a highly skilled Food and Beverage Supervisor to join our dynamic team.
The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. They will be responsible for supervising the running of the service, anticipating guest needs, and ensuring that high standards of hygiene, service, and presentation are maintained.
In this role, you will have the opportunity to develop your leadership skills, work closely with our management team, and contribute to the success of our award-winning hotel. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional guest experiences, we encourage you to apply.
About the Location
Nestled in a restored 18th-century manor in the English countryside, Four Seasons Hotel Hampshire offers a serene and tranquil atmosphere, perfect for those seeking a peaceful escape from the hustle and bustle of city life. With 500 acres of picturesque landscape, our hotel grounds provide endless opportunities for outdoor activities, relaxation, and exploration.
Responsibilities
- Supervise the running of the service and take quick and appropriate action to correct any shortcomings.
- Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
- Assist and organise departmental meetings with the management team, carry out daily service briefings, and assist in the organisation of training sessions.
- Work with Restaurant/Bar Managers and Assistant Managers to maintain high standards of hygiene, service, and presentation in the restaurant and bar.
Requirements
- Previous experience in a similar environment.
- Excellent oral and written English language skills.
- A Level/College Education is preferred.
What We Offer
- Highly competitive remuneration package with service charge.
- Guest Experience Program, including an overnight stay with breakfast.
- Employee Travel Program with complimentary nights and reduced rates on rooms and 50% F&B discount in Four Seasons properties worldwide after 6 months of employment.
- Excellent Training and Career Development opportunities.
- 28 days holiday (increasing based on length of service).
- Opportunities to build a successful career with global potential.
- Access to Wagestream – a salary advance benefit.
- Discounted Gym Membership.
- WeCare Employee Well Being Platform.
- Uniform and meals on duty.
- Employee Recognition Programmes and more.
Salary
The estimated salary for this position is £32,000 per annum (on target earnings), with a base salary of £24,048 per annum plus service charge, typically circa £600 - 800 per month.
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